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Excellent 8.8
Based on 2206 reviews

Recent customer comments

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Excellent



based on 2206 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.7
  • Location 9.5
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.5
  • Food/Dining 7.5

Wendy K.
Singapore
September 27, 2015
Superbly modern boutique hotel
Service, cleanliness, view!
Service was fantastic, room was slightly bigger than the ones we got at Shinjuku and it was reallly clean. We got complimentary drinks in the mini fridge to celebrate our honeymoon, and really loved the view from the room. Showering was a good experience there too. Only improvement was for a slightly more obvious signage at level one entrance for guests to proceed to take the lift to the reception level.

Siwatra S.
Thailand
September 24, 2015
Good location
good location , value for money, and the room is clean and nice
The location is good, just near to JR station. Bus/Coach to airport just right in front of the hotel, very convenient to go to Airport. The room function is nice and overall environment in the hotel is really good. Value for money.

Chio C.
Hong Kong
September 21, 2015
Good location and clean /comfort room condition
location, staff performance and room comfort

Sandy F.
Hong Kong
August 29, 2015
The staff is very professional and attentive
the staff the location and the room condition

Stuart T.
United States
August 24, 2015
Great hotel location
Staff service, hotel location and great bed
It was pretty good as most of the items in the room available for the guest's use were very functional. The shower was nice, coffee was very nice and the bed was comfortable.

Roland H.
United States
August 20, 2015
Great hotel!
Comfortable room and walk in shower.
Very pleasant.

Cristina A.
Philippines
August 15, 2015
Best spot in front of Tokyo Shuttle stop
Location, cleanliness, English speaking staff
I loved this hotel and so happy I chose it for my quick trip to Tokyo. Was close to everything by foot and by subway/train. The best part is that it is 30 steps away from the Tokyo Shuttle bus stop - very convenient for travelling to and from the airport for

Ah L.
Singapore
August 07, 2015
Great location and helpful staff
Location, location and location
Short stay, hassle free. Meet my requirements

Brenton C.
United States
August 01, 2015
Great experience
Close to mass transit, modern amenities, friendly staff

Miriam A.
United States
July 29, 2015
Nice stay at walking distance from Tokyo Station
1- location is wonderful if you want to stay near Tokyo Station.