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Excellent 8.8
Based on 2178 reviews

Recent customer comments

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Excellent



based on 2178 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 8.5
  • Location 9.5
  • Room Comfort/Standard 8.9
  • Staff Performance 8.8
  • Value for Money 8.5
  • Food/Dining 7.5

9.3 michael H.
United States
July 11, 2015
Great stay!
Quiet rooms, amazing location and close to main tranpsort hubs.
It was great. Rooms are small but comfy and very quiet - the location is perfect for almost everything you want to do in Tokyo and the staff is great!

8.3 Jiun B.
South Korea
July 10, 2015
central location
location, location, location

9.3 cheryl A.
Singapore
July 10, 2015
Great hotel in a great location
bathroom amenities, location, cleanliness
it was fantastic! The best thing which I like about the hotel was that the bathroom amenities were superb! There is cleansing liquid, face wash, moisture liquid, moisture lotion for the ladies, after shave cream, shaving gel and hair wax for the men. The reception was great too. You can make your own traditional tea (from tea leaves and not tea bags) for you own enjoyment. One thing that wasn't that great is the hotel does not give free water? I stayed there for 3 nights and did not request for room service on the first night. I just requested for a bottle of water (which hotels usually give it for free) but the receptionist told me to purchase it from the vending machine (which I have to pay).

10 Debbie N.
United States
July 04, 2015
Enjoyed my stay!
Location is the best, room setup is quite nice & hotel service is excellent.
I chose to stay at this hotel because I was coming back from Kyoto and don't want to drag my big luggage from Shinkansen to other JR station so I decided to stay near JR Tokyo Station. Hotel Ryumeikan is located across the street of JR Tokyo Station (north exit) where department store Daimaru is. [BTW, you can buy alot of gifts from Daimaru & no need to carry a long way back to hotel.] Very convenient to take JR trains, Narita Express, Shinkansen (to/from Kyoto) or airport bus (right next to the hotel). Hotel staffs are very helpful & friendly! Room is kept clean & neat. Bathroom is equipped with nice Toto toilet, excellent shower & well thought amenity kit for both men & women! Oh, forgot to mention there is a Nespresso machine in the room! Lobby is located at 15/F & hotel lift is secured by room key. Remember to bring the key with you at all time. Laundry room is located at 2 floors only! There are convenience stores next to the hotel and around the corner. Also have a 24 hours noodle shop a block from the hotel. Also the underground shopping arcade at Tokyo Station have tons of shops and restaurants to choose from. Even though Tokyo Station is a bit far from Shinjuku or Shibuya, you can still find many things to do here at Tokyo station. I will definitely stay at this hotel if I'm going on the same route to Tokyo & Kyoto!

9.3 Yar P.
United States
July 01, 2015
The excellent location
Location, safety, clean
Truly enjoyable

9.7 Yumi A.
United States
June 26, 2015
Great!
Clean, affordable, professional staff

9.7 NELLY N.
Indonesia
June 25, 2015
Excellent hotel!!
Free wi-fi, strategic location, great staff performance
I love it! The staffs were kind and helpful, and it is located at a strategic location. Something about this hotel really caught my eye. We are able to make our own tea, there are various flavours and it tastes great! But sadly, we don't get a connecting room..... But it is a nice stay anyway!! look forward to my next stay there.

10 Adeline G.
Singapore
June 23, 2015
Totally exceeded my expectations!
1)The staff speak good English and are helpful and polite! 2)The room is large and clean 3)The facilities and provisions in the room are more than expected! 4)The great location!
Awesome!!

9.3 Lindawati T.
Indonesia
June 20, 2015
Amazing
Location: closed to everywhere
Everything was nice.

8.7 Tay K.
Singapore
June 19, 2015
Clean and tip top housekeeping service
House keeping / location/
Very satisfied with daily housekeeping service