Back to hotel info

Excellent 8.8
Based on 2230 reviews

Verified traveler reviews

Filter by traveler type

based on 2230 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 8.7
  • Location 9.5
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.5
  • Food/Dining 7.5

December 21, 2013
Strategic location
Comfort, Location, Facilities
Lobby is on 15th floor. Check in was fast and smooth. The room is small but contains all amenities that you can think of. The nearest metro is 3 mins walk and 1 min walk to airport shuttle bus stop.

Wang L.
December 20, 2013
Nice hotel with basically everything you need
near subway,clean and nice,free wifi
It is a very nice and equiped hotel located near the center of Tokyo, so it's easy to go to any other places by subway. And they offer almost everything you need, even bathing salt for a nice warm bath, which is quite thoughtful.

Chan L.
Hong Kong
December 20, 2013
Very comfortable stay
Convenient location. Comfortable room. Safe for sole lady traveller.
Very comfortable stay. Staff are nice. Feel safe for sole lady traveller to stay here. Convenient location allows me to travel around in tokyo.

Wudhichai A.
December 19, 2013
Fast check-in and out, Easy access to public trans
High speed internet, Clean room, Centrally located
Eventhough the room is a small size, it is comfortable with well equipped necessary things in the room. It is well located and easy access to public transport. It is suitable for both business and leisure traveller.

December 18, 2013
Very good location, Good value of money
location, price, standard

Claudia C.
December 18, 2013
Decent hotel close to tokyo station
tea lounge in the lobby, bus to the airport right outside, close to tokyo station
The stay was good but I found the room to be small, breakfast was not included for the price we paid which I felt was not very good value and the hotel had no fitness centre. We found the area around Tokyo station not very well suited to young people and foreigners and would recommend Shinjuku or Shibuya instead.

Peter A.
December 16, 2013
Superb value
Comfort, location, staff
Good as always. Nice to see that the hotel keeps adding to the comforts: this time a Nespresso machine had been added. Good touch!

Christopher D.
United States
December 03, 2013
Great location, next to Tokyo Station
Location, Staff, Comfortable
As a value option, this is a great choice in Tokyo. Only a short walk from Tokyo Station the hotel is nice, has a great lobby, and the staff is very accommodating. I had sent an email ahead for them to assist with a dinner reservation and they wrote back within 30 minutes and confirmed the reservation.

Robert D.
United Kingdom
December 02, 2013
Nice small room
Fast internet that you don't need to keep logging into, bathroom high tech & well designed, located close to restaurants & good public transport
Simple hotel with nice small rooms with all the facilities expected.

James H.
United Kingdom
December 01, 2013
Comfortable, good value, helpful staff
Convenient location, good value, comfortable room
This hotel was very conveniently located close to Tokyo central station within easy reach of both airports and down town Tokyo. It was good value for money and easy to travel from here to other parts of Tokyo