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Excellent 8.3
Based on 6386 reviews

Recent customer comments

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based on 6386 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

March 25, 2014
nice hotel
nice location near subway station

Lim A.
March 23, 2014
Great location and value for money
Location location location
Nice and clean hotel and very near to train/JR station. Narita express bus stop pick up point is just at the hotel lobby!

Michelle H.
Hong Kong
March 18, 2014
Great location
Great location, convenient & clean
We had a wonderful stayed & highly recommended to others.

March 18, 2014
Centrally located
It is well located near to the famous shinjuku JR station. It has lots of dining around the area, and is convenient to get to the various sight seeing places.
The room is clean as most japanese hotels are. However, I find that given the price, the room is really too small and look old. It is slightly on the higher end for leisure travellors. Nonetheless, the location is convenient for everyday sightseeing. The service staff are very friendly and helpful too.

Lee P.
March 14, 2014
Will be back
Location Clean Convenient

Kok S.
March 14, 2014
Centrally Located, Clean and Nice Hotel
Location, Clean, Nice Staff
The hotel was very well located which the entrance to the train station is just next to it. A lot of shopping mall and restaurant nearby. Very close to the Shinjuku shopping eating place. The hotel room is small but is very clean and modern. The staff there is very friendly and offer me a bigger room as i am traveling with my children without any additional charge.

March 12, 2014
very convenient
location, price, service
Perfect for transportation, food, shopping. The hotel is located in the center of shopping area. Very convenient for transportation, has airport limousine direct to the hotel, walk 5 min. to reach the subway station. The room is fine, clean but a bit too small. Very good service, the staffs are friendly and helpful.

Chin W.
March 12, 2014
location, room rate
location, room rate, airport shuttle available
All aspects are up to my expectation even though not perfect, but we cannot be happier with this reasonable rate.

Chin W.
March 12, 2014
good location and reasonable rate
location, room rate
really closed to metro line, rate is reasonable considering nothing is cheap in Tokyo. Staff are nice and room are up to my basic expectation. Will be back before I find the better place.

Milana R.
March 10, 2014
Relaxing and enjoyable
Friendly staff, cozy room, comfy bed
My stay was very enjoyable. Staff are friendly and speak English well. The beauty spa on level 2 was really great! Bed and room very comfy.