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Excellent 8.3
Based on 6299 reviews

Recent customer comments

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Excellent



based on 6299 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Staff Performance 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

6.7 Manatsawee L.
Thailand
October 27, 2013
valuable
locaton, valuable,
It is good enough. Officers are able to communicate in English well. Clean. Wifi is available in the room. Maid is not good, they left rubbish in the room for 3 days.

6 leo S.
Indonesia
October 27, 2013
very good
location, location and location
it was very good as the hotel was located near the the subway

7.3 Suwat E.
Thailand
October 27, 2013
Good location. Very near Shinjuku station.
Location, cleanliness and room comfort
It is located in a very good location. Near train and subway station. Close to shopping area and dining places. Room may be a bit small but it is Japanese standard. You also get internet and necessary amenities in the room.

7.7 Jathurong K.
Thailand
October 26, 2013
Great location for public transport.
Fast commute to Shinjuku station, many shopping places, easy to find something to eat around
Been here more than 8 times. Great location for commute. There are many shopping areas within 10-20 mins walk. The room is fine for the price. Staffs can speak English quite fine. Overall it's worth the money.

8 Paul L.
Singapore
October 25, 2013
great location,friendly staff, but very small room
great location,close to train station,close to shopping mall
it was good, staff are friendly and helpful, the room is small but clean

9.3 Chew L.
Malaysia
October 25, 2013
Location, easy access to public transport, shoppin
Location, easy access to public transport, shopping
Great hotel with big room, airport limousine bus in front of hotel, next to oedo line and 3 minutes walk to shinjuku station. Receptionists service are very good, patient to enquiry and assist in checking... especially to Ms. N.Iida san.

9 Chew L.
Malaysia
October 25, 2013
Location, Easy access to MRT, shopping
Location, Easy access to MRT, shopping
Great hotel with big room, airport limousine bus in front of hotel, next to oedo line and 3 minutes walk to shinjuku station. Receptionists service are very good, patient to enquiry and assist in checking... especially to Ms. N.Iida san.

8.3 Itthi Y.
Thailand
October 24, 2013
Great as always
Great Location, Good Value, Clean
I often come back to stay at this hotel as the location is great in the center of Shinjuku and the price is right. The room is basic, but clean and comfortable with wireless access. It is close to Shinjuku station, it is convenient to go anywhere including the airport.

5 Kwan L.
Hong Kong
October 24, 2013
Good place for food and shopping
near shopping mall, airport limosine bus available, restaurant around
This is the first time that I experienced an unclean room in Japan. There are some stickers left on the wall,I believe these stickers were taken off from some new clothes by last visitor. It is very obviously stuck on the wall but no one clean them out. The toilet is smelly, seems has not been cleaned. The room is so small but no surprised. Overall, I will not recommend my friend to stay in this hotel. It is not a cheap one but room is not clean, small and location is comparatively not good at hotels.

9 ling P.
United States
October 23, 2013
Nice place and great location
location