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Excellent 8.3
Based on 6313 reviews

Recent customer comments

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Excellent



based on 6313 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Staff Performance 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

tan K.
Indonesia
September 11, 2013
very small room, clean, great location
location, worth and bright

liting Y.
Singapore
September 11, 2013
Economy Room
Clean, nearest hotel to Shinjuku station, convenient
My stay was fantastic. Hotel is only 7mins walk away from Shinjuku station, but I will strongly recommend you to print out a map that shows you the direction from station to hotel, as well as the name and address of the hotel in Japanese in case you need help from the locals. It's also important to find out which is the correct exit from the Shinjuku station because there are like 10 of them. Room is really small for a couple, so make sure you don't have anything bigger than a hand carry luggage. Hotel staff are friendly, there's complimentary internet, vending machines on every floor, 24hours Family Mart right opp the hotel, McDonalds is just 2 mins walk.

yoke T.
Malaysia
September 11, 2013
Good location,shop till you drop....
Great location,free and fast wifi,bus services direct to airport

Tammy Q.
Singapore
September 10, 2013
Ideal location with good services
Location right outside Shinjuku station. Airport bus stops here. Great English speaking staff.
Rooms are very clean with free wifi. Beds are large and bathrooms clean. Hotel is located very conveniently in Shinjuku area so if you take a train from the airport, you can walk to the hotel. Hotel staff are fluent in English and very helpful. No lack of food or shopping around this hotel. The airport bus also does pick ups at this hotel so you don't need to travel to Shinjuku Bus Interchange. There is a laundromat at the basement of the hotel for self-service laundry. Will be my preferred stay in Tokyo from now on.

WIE T.
Singapore
September 09, 2013
Great hotel in agreat location . Worth the stay
Cleaniness, location and Price
Fantastic. Location was easy to find and easy to go to the shopping districts. Great food nearby and café, Nice place for families and couple as well asbuddies for shopping. I would come back again

Milena S.
Argentina
September 06, 2013
Great hotel. Good value.
Location, cleaningness and conections.
My stay was so good that I want to go back and enjoy more days on this central, easy and friendly hotel.

Boon T.
Singapore
September 04, 2013
Highly recommend
good location
Excellent location and good customer service staff. Highly recommend.

Dindo D.
Philippines
September 03, 2013
Superb homebase for a Tokyo tour
Location, easy access, value for money
Very pleasant stay starting with door-to-door airport shuttle. Hotel staff were able to provide all our needs incl. extra adaptor plugs, extra pillows, etc. Our only concern was there were too few laundry machines. All-in-all, very satisfied with the hotel.

Ying T.
Malaysia
September 02, 2013
Comfortable and convenient
Great locations with shopping and nightlife
The hotel is strategically located next to two shopping malls. Lots of shopping and night life with restaurants within walking distance.

Lee L.
Australia
September 02, 2013
Great location but very small basic room
Location, decent price in Japan, and great customer service
If you want the basic ok hotel stay then this is the place.