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Excellent 8.3
Based on 6376 reviews

Recent customer comments

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Excellent



based on 6376 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

wong K.
Malaysia
August 15, 2013
hotel with very good location in heart of shinjuku
location near subway, near shopping malls. Staff very helpful in giving directions on what subways to use.Clean n comfortable rooms
Very helpful english speaking staff. Most things in Japan r in Japanese so we need help fr the staff. They were able to tell me which subway n which line n exit to get to where i want to go ! Without their help, i would be lost in Tokyo ! Also shopping malls , restaurants all within walking distance. Bus to airport was also nearby n also airport buses come to doorstep of hotel.

Bernard T.
Singapore
August 15, 2013
All you need. Small room with decent and furnish
Clean room, central location

JITTRA P.
Thailand
August 15, 2013
Close to shopping areas and Fast room service
Close to shopping areas and Fast room service
Close to local restaurants Close to shopping areas and Fast room service

SUMATE S.
Thailand
August 14, 2013
Centrally located near Shinjuku station
Location, Cleanliness, Staff
Staff was friendly and helpful.Room was small but acceptable for Tokyo statndard. We could walk to Shinjuku station in a few minutes which is what I like most about this hotel.

Huang C.
Taiwan
August 14, 2013
good location
clean soft bed, good location
very clean,very convenient, I will choose this one next time!!

christine L.
Malaysia
August 14, 2013
Pleasant stay
central located, clean room, airport shuttle bus services available
central located, free wifi in hotel lobby and room, easy acess to JR and subway, definitely will come back again!

Cheng C.
Singapore
August 14, 2013
Pleasant, brief
Cleanliness, Bilingual staff, Located close to Shinjuku station
I am a non-smoker, and when I booked through Agoda, I did not have the option of selecting a non-smoking room. Hence, when I got to the hotel, they gave me a smoking room. Concerned about the smell, I raised the issue with the hotel staff. The hotel staff then cleaned up the room and applied more of the air freshener than usual. After that, the room did not have the nagging smell of cigarettes. Overall, a pleasant stay.

Argornsri T.
Thailand
August 13, 2013
very satisy staying
good service, convenient to public transportation, clean room
this is very impressive staying while i have a short stay in tokyo. The staff really welcome all guests. The location is 5 min walk to shunjuku JR and MRT station. Airport shuttle bus will deliver u directly in front of the hotel. The hotel is surrounded by good food and shopping attraction. I have a plan to come back with my family next month ( September). I'm surely will be back to stay at this hotel. And i wish they will give us a special rate of revisiting. ^_^

ANUSWADI S.
Thailand
August 13, 2013
So much worthy!
Location, room comfort and nice breakfast.
Got everything I need, bulk storage available, good comfort and clean rooms. Internet here is working nicely, ample speed. Location also the very best for shopping, dining and access to public transport.

CHUI Y.
Hong Kong
August 12, 2013
Feel good as very close to shopping center
Feel good as very close to shopping center and easy to access anywhere. Reasonable price.
Feel good as very close to shopping center and easy to access anywhere. Reasonable price.