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Excellent 8.3
Based on 6376 reviews

Recent customer comments

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Excellent



based on 6376 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Stevienne T.
Hong Kong
August 12, 2013
Convenient
1. limosine airport bus stops right at front door 2. staff speaks gd english 3. fast check-in and out

Stevienne T.
Hong Kong
August 12, 2013
Convenient
1. Limosine airport bus stops right at da front door

Linda A.
United States
August 11, 2013
Good stay, great location ,
Location. Location, location
Great to be close to McDonald's, KFC, Starbucks and crispy cream. The ATMs for foreign cards close also on the main st to hotel currency exchange available. Used for yen and exchanged back before leaving. Highly recommend for the location.

tomo A.
Indonesia
August 11, 2013
Very efficient location and excellent value
location, price, and cleanliness
The double room was a little small, although everything was quite new and clean. Location was great and very near the shinjuku station entrance. Not many other hotels are better located in shinjuku. Not many facilities are provided apart from the basic bathroom necessities, but excellent value and quality for the location.

Wai H.
Hong Kong
August 11, 2013
Convenient location with good service.
Clean room, good location, price.

Mei K.
Singapore
August 10, 2013
disappointed with staff service, smoky room
location, bed, bedroom slipper
Firstly, the room is too small. Next, I ask for non-smoking room but the staff assign a smoking room. Maybe they don't understand English well. I ask for a room change and they are not helpful. I request for housekeeping to air the room but they ask me to on the air purifier instead. Disappointed.

viris S.
Thailand
August 10, 2013
It is convenient hotel right next to popular areas
location, beds, transportation
Other than small room, there is no other negative comment. Hotel is located in good area next to busy streets but yet quiet on its own. Condition is good and staffs are helpful.

EDNA G.
United States
August 10, 2013
Superb!
Very nice accommodation, ver accessible to transportation,& lots of restaurants to chhose for dining.
Very nice. Staff are very friendly and the hotel is very accessible to train station, restaurants and shopping areas. I would definitely go back to this hotel.

Linyu C.
Singapore
August 10, 2013
room is small like any other japan hotel
centrally located, cheap airport transfer, helpful staffs
there is a 24hrs mac nearby, you dont need to worry about getting hungry. staffs know how to speak english which is good.

yuliana H.
Indonesia
August 09, 2013
nice tidy small room
breakfast, great staff, superb location
Nice stay. Room was small but clean. Breakfast was delicious.