arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 6389 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6389 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Patty T.
United States
April 23, 2013
Wonderful Shinjuku Hotel with Great Value
Location, comfortable room, friendly staff
The hotel is fairly close to the Shinjuku Train station. There is a lot of shopping to do in the areas with lots of choices for restaurants and bars. Takashimaya Times Square is nearby and an easy walk. The room was not too big, but fit two people comfortably. The hotel is pretty big with many international travellers. The staff was very friendly and helpful. I would stay here again the next time I am in Tokyo!

Irene L.
Singapore
April 23, 2013
Conveniently Located
Comfortable, Convenient.
It was our last stop in Japan but 2nd time in Tokyo during the trip. The Hotel is conveniently located and the reception is really nice. There's free WIFI at the lobby as well as free internet access (cable. bring a wireless port to access WIFI) in the room. its just a few minutes from the JR train station with easy access to the Keio line (entrance/exit) just best, and the wonderful Shinjuku Garden about 15 mins walk away. Although the hotel is nicer (design), i feel that Shibuya Tokyu Inn (1st stop) is more convenient in terms of accessibility to metro lines which makes visiting rest of Tokyo a lot more convenient.

KRIKKIAT L.
Thailand
April 23, 2013
Good Location
Location, Convenient, Clean

Verawut K.
Thailand
April 22, 2013
Great access to the city of Tokyo.
Good price/close to the train
Good service and clean room.The hotel is in the center of town, close to shopping area

NAPAKORN S.
Thailand
April 22, 2013
worth for stay and shopping
very close to shopping center, close to Shinjuku station, best locate in center of Shinjuku

richard G.
United States
April 22, 2013
pleasant stay
location ,helpful staff, cleanliness

Kok C.
Singapore
April 21, 2013
Value for money in a great location
Value for money, good location, english speaking staff
Decent location but note that it is nearer to the Shinjuku Oedo line. The Shinjuku station is huge. You need to get off the correct exit.

Suliana S.
Indonesia
April 20, 2013
Nice location
Excellent service

Chiara S.
Italy
April 19, 2013
Eccellent location
Location, Price/Quality

teng C.
Singapore
April 19, 2013
surrounded with shopping center and restaurants
good location, friendly staff, clean room
I strongly recommend this hotel for first timers to Tokyo.The airport friendly limousine conveniently bring you to and fro from the hotel to the airport for $3000yen per trip. A lot of restaurants around the hotel open till late at night.Shopping centers and train stations are within walking distance from the hotel. The best part is that the hotel has coin laundry machine to clean all my clothing before I travel back home.