Back to hotel info

Excellent 8.3
Based on 6440 reviews

Recent customer comments

Filter by traveler type

based on 6440 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2
Sort by

Ying S.
April 30, 2013
Fantastic location and nice cozy place
Location, Location and Location
The location was fantastic, close to the Shinjuku station. Ask the front desk reception for their recommended restaurants around the area, they won't disappoint. Room was very small, but that's Tokyo's standard. But it's really a no frills sort of hotel with clean and comfortable rooms. There's no wireless in the room, but use their guest lounge, there's wireless there or you can use the computers provided by the hotel.

Bassam K.
United States
April 30, 2013
Great Value for the Money
Clean, Good Location, Nice size room
Great hotel. Good locations. Staff was nice. Bit smokey smell.

Ling C.
April 30, 2013
Good location!
Easy access to public transport and centrally located for shopping.

Siyang O.
April 29, 2013
Great staffs great hotel great reputation
Fantastic staffs and location.
Stayed here for 3 nights the front desk staffs were very friendly and helpful, helped me apply for a free membership which helps to extend my check out timing. great location with great food all around the hotel, definitely a hotel i would consider when i am visiting tokyo again.

Hui L.
April 28, 2013
Great Location, Easy Access, Near Subway.
Big and Comfy room with free upgrade. Walking distance to Shinjuku subway/JR station. Family mart just across the street.
Early check-in is not possible as we arrived hotel at 10.30am. We are required to store the luggage and return to the hotel after 2pm to get access to the room.

Shen C.
April 28, 2013
Good location and value for money.
free wifi at guest lounge, staff attentive to request, good location-near to JR station and takashimaya
The staff was attentive. We have arranged for a package to be sent to the hotel on the day of our arrival. However the package arrived one day earlier and the staff kept it and passed it immediately to us when we arrived (prior to checking in). During the stay, we also informed the front desk that we needed 2 extra pillows when we left hotel in the morning and it was there when we came back in the afternoon.

Lancy C.
April 28, 2013
Great location, great value
Convenient location, Restaurants, fast food, shopping and sights all around.
Very comfortable, size of room as expected for Japanese hotel rooms. Helpful English speaking staff. Wifi not available in room is a setback though LAN is available. Aircon a bit blowy and cold, shower mixer not working as well as it should, runs hot and cold simultaneously. English teabags and milk would be nice if provided.

Peter C.
United Kingdom
April 27, 2013
A nice centrally located hotel close to amenities.
Location, rroom, easonable room and internet access

Wee H.
April 27, 2013
I know you guys can do better

Dennis Y.
April 27, 2013
comfortable and clean rooms
close to shijuku train station, convenience store just opposite and mcdonalds very close