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Excellent 8.3
Based on 6452 reviews

Recent customer comments

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Excellent



based on 6452 reviews
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.2

Lawrence M. from United States
Families with young children
Stayed 2 nights in April 2013
unpleasant. small and dirty rooms.
proximity to sightseeing and key areas. that's it!
would definitely not recommend this hotel to my friends. the rooms were very small and dirty. our suitcases could not be opened properly inside the room he carpet was very dusty and dirty. wife was very disappointed with the hotel coming from no wifi!
Reviewed April 26, 2013

Yi T. from Taiwan
Couples
Stayed 4 nights in April 2013
Clean, profession, convenience
in the middle of the city. Room is not big but very clean, and the service is good
Reviewed April 26, 2013

TAN C. from Malaysia
Couples
Stayed 7 nights in April 2013
comfortable
easy access to train station, clean and friendy staff
Reviewed April 25, 2013

TAN C. from Malaysia
Couples
Stayed 7 nights in April 2013
enjoyable
near to station, airport shuttle and clean
Reviewed April 25, 2013

stephanie Y. from Malaysia
Families with older children
Stayed 3 nights in April 2013
It's small and squishy but confortable.
The best three things were the breakfast, easy to get transportation and great shopping malls
It's small and squishy but confortable. The best three things were the breakfast, easy to get transportation and great shopping malls. One of the disadvantages that we didn't really like was that they weren't really that helpful.
Reviewed April 25, 2013

Charles L. from United States
Couples
Stayed 7 nights in March 2013
Professional, helpful, easy access, comfortable
Good wifi, very professional staffs, easy access to public transits
Very comfortable, no hassle, will definitely go back next time
Reviewed April 25, 2013

Thitapha C. from Thailand
Business travelers
Stayed 2 nights in April 2013
Good location
Clean, good location, staff
Reviewed April 25, 2013

Thitapha C. from Thailand
Business travelers
Stayed 2 nights in April 2013
Near station
Clean, good location, staff
Reviewed April 25, 2013

Solange S. from France
Families with older children
Stayed 7 nights in April 2013
Very good stay at the hotel. No problem.
Location, good value for money and limousine bus going to airport.
Very good hotel in general. Good location but you must know the right exit as Shinjuku station is big. No wifi in rooms.
Reviewed April 24, 2013

Chiang N. from Malaysia
Couples
Stayed one night in April 2013
Clean room and friendly staffs
very close to train station, takashimaya shopping mall, kinokuniya bookstore
Reviewed April 24, 2013


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