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Excellent 8.3
Based on 6309 reviews

Agoda Verified Reviews

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based on 6309 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Staff Performance 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Patricia K.
March 31, 2016
Too small for comfort. Good for single or couple but not for family.
The room & bed is a bit too small for comfort.

March 31, 2016
Great location
Second time staying at the hotel. Great hotel overall due to staff service and location. The availability of buses to the airports is a major plus point. Staff were polite and helpful. Hotel policies are strict such as you would have to make special trip down to the concierge to make a deposit in order to borrow an adaptor, unlike other hotels where staff could deliver to the room. I found used towels thrown on my bed one night after room cleaning services which has never happened before.

Jingyi N.
March 29, 2016
Convenient, in the heart of Shinjuku
Location, Major Shopping Malls and Train stations nearby
The location was fantastic, walking distance to several major train stations and departmental stores. The hotel has a stop for the Friendly Limousine bus

Jesslyn H.
March 29, 2016
Close to everything
Walking distance to everything, good ramen around the corner, friendly staff

Juliet K.
United States
March 29, 2016
Great location and friendly staff!
Stay here if you're going to Tokyo for the first. Location is great, young crowds, great restaurants, and friendly ppl.

pak S.
Hong Kong
March 28, 2016
great location
a mont-bell shop is under the hotel

South Korea
March 28, 2016
Good location
Good location

andry S.
March 27, 2016
Great hotel with great location
Location in the centre of Shinjuku,airport bus facility,value for money
Satisfied,clean and tidy room

Vivian N.
March 23, 2016
Sunroute stay
location was gd
not bad

kah S.
March 23, 2016
best hotel in shinjuku
staff, location, room standard
I visit Japan every year. Last year I tried staying at sunroute & like it very much. This year while in Tokyo I opted for sunroute again. Their standard from service to room cleanliness have improve even further. Staff very friendly n location is simply perfect. Very near to transportation. Next year will be be back again. Thank you sunroute plaza shinjuku hotel. U deserve a 5 star