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Excellent 8.3
Based on 6443 reviews

Recent customer comments

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based on 6443 reviews
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.2

dennis E.
United States
May 11, 2016
Great hotel

Chadchanat K.
May 10, 2016
Location is very good and airport shuttle bus provided
Good place to stay in Shinjuku

Christopher S.
United States
May 09, 2016
Very good
All working well. Great Location. Great staff

May 09, 2016
great location and clean
great location and clean

Furliany R.
May 08, 2016
Average 7/10 rating
Hotel does not provide welcome water bottle. Cleaness of the room is average. Hotel room needs to be upgrade. Price is a bit over priced for an older hotel. Staff was great and have a full understanding english. Location is great very close to shinjuku bus and train station. Overal i gave this hotel a 7/10 rating.

John D.
May 08, 2016
Great location, very friendly staff rooms a little small. Such is Japan accoms.
Great great location to get anywhere. The staff are amazing and helpful. The room was small. We were there for 6 nights and after 3 nights we upgraded to a slightly bigger room for 1000 yen more a night. Would have upgraded to an even larger room for 2000 yen more a night but it was not available for one of the nights. So the upgrade was well worth the money. I will stay here again every time I am in Tokyo!

Joanna S.
May 07, 2016
Great location to explore Tokyo
In the heart of Shinjuku, transport hub, shopping and dining places

Jonathan N.
May 07, 2016
Great base for expiring Japan
A fantastically located hotel in Shinjuku that allows you to travel to different parts of Tokyo with the train terminal minutes of walk away, plus there are numerous drug stores and eateries all located a stone throw away, there are absolutely no complains. The hotel is clean and rooms are similarly small like the rest of the hotels in this area, do get the twin room to get a bigger room.

Stephanie S.
May 06, 2016
Clean hotel
Airport limo bus

Maria R.
May 06, 2016
Great location and close to the Jr line train station malls and Resto McDonald's and 711 family mart