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Excellent 8.3
Based on 6386 reviews

Recent customer comments

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based on 6386 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Leonard M.
January 28, 2013
Great Hotel at a Great Price
Close to shopping venues, train station located just next to th ehotel/
Its my 2nd stay here at the Sunroute Plaza Hotel Shinjuku, and its always been a pleasant stay. We're staying at the hotel from the 31st of december 2012 to 6th of January 2013, and got a free room upgrade, which is excellent. The hotel location is practically very convenient and just right any type of travellers, theres a minimarket just across the street, while McDonald is just steps away from the hotel. No Negative commentm its great overall.

Sylvia W.
January 28, 2013
great busy hotel that is quite comfy.
close to station
no wifi in the room though there is in the lobby and business room.

Ibrahim A.
January 28, 2013
pleasent hotel and good location
location was awesome, good food around the area
The location was the best thing about the hotel. Within 5 mins walk are train stations, krispy kreme, starbucks, family mart, restaurants, takashimaya etc... Very convenient. Rooms itself were quite tiny considering we got the larger queen size. staff were friendly and helpful.

Ibrahim A.
January 28, 2013
Great location but small rooms
Clean, nice and pleasant hotel to stay in.
Location is awesome as mentioned. Close to all amenities and train station. Rooms were clean and comfortable despite being very small. There was hardly any space to put our luggage. Was slightly annoyed by staff's insistence on signing up as a member. Checked out slightly late at 1145 and they insisted on us signing up if not we had to pay an exorbitant amount for the late checkout. This was the only down point to our stay.

Annette B.
January 27, 2013
Good location
nice hotel in excellent location. lots of restaurants nearby and a five minute walk from shinjuku station. rooms were on the small side however were very clean and had everything that was needed. staff are english speaking and wifi was available in reception. laundry facilities were available.

Suzuki Y.
January 26, 2013
Very convenient
Amazing Place (reasonable price and confortable Stay)
amazing convenient and confortable stay here. "beside subway, 5minites on foot from shinjyuku station, airport limousine from hotel, restaurant and department store near hotel".not only shinjyuku sightseeing, but you could go other area(shibuya, ikebukuro, ginz, akasaka, ueno,asakusa and tokyo) within 30min.also convenient for taking shinkansen to west and north japan.

Vivienne L.
January 24, 2013
Great location
Convenient, bright, clean
Hotel Sunroute Plaza Shinjuku was just a stopover for me. I had planned to stay with my friends who live about 20 minutes from Shinjuku but as my flight arrived late - and I fearing I would miss the trains - I opted to stay one night at Sunroute Plaza, having stayed there previously. It's clean and convient locations makes it a great place to stay. The hotel is a 5 minute walk from where the Airport Limousine from Haneda Airport stops (straight, straight, straight - just ask the attendants which way to walk). The hotel staff are helpful and friendly and speak English as well.

Benjapol L.
January 24, 2013
Valuable hotel
good location
it is the chain hotel and holding a very good standard level.

Ka W.
United Kingdom
January 23, 2013
Great location but very very small rooms
location and free wired internet
hotel is located in an excellent location. The quiet part of shinjuku that is within 10 mins walk to all major shopping malls in the area. The economy twin room i had was very small and you can hardly walk around the room without bumping into the walls or my roommate. the gap between the bed was about 5 inches only. But if traveling to tokyo, chances are you don't want to stick around in the hotel that much. i will stay in this hotel again but probably not the economy twin room. Also, bring your own wifi router to save the hassle of using the internet in the lobby.

Boonchai P.
January 23, 2013
Great Location Room so Small.
Perfect for Tokyo Sightseeing
The Hotel staffs are great, room are nice and clean but so small. The location is perfect.