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Excellent 8.3
Based on 6390 reviews

Recent customer comments

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based on 6390 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Benjapol L.
January 24, 2013
Valuable hotel
good location
it is the chain hotel and holding a very good standard level.

Ka W.
United Kingdom
January 23, 2013
Great location but very very small rooms
location and free wired internet
hotel is located in an excellent location. The quiet part of shinjuku that is within 10 mins walk to all major shopping malls in the area. The economy twin room i had was very small and you can hardly walk around the room without bumping into the walls or my roommate. the gap between the bed was about 5 inches only. But if traveling to tokyo, chances are you don't want to stick around in the hotel that much. i will stay in this hotel again but probably not the economy twin room. Also, bring your own wifi router to save the hassle of using the internet in the lobby.

Boonchai P.
January 23, 2013
Great Location Room so Small.
Perfect for Tokyo Sightseeing
The Hotel staffs are great, room are nice and clean but so small. The location is perfect.

Law L.
January 23, 2013
Good & convenient location
Although room is small, it's tidy. Close to station, just a few minutes walk.
I hv stayed in this hotel twice as it is a good hotel. Food for buffet breakfast is enough. But it's better if it can provide wholemeal bread and non- fat milk and extend time for breakfast till 11am in the morning.

Benny N.
January 23, 2013
Nice Clean Hotel next to Shinjuku Station
Shinjuku Station around the corner
First time making my own way to Tokyo alone and needed a good clean hotel thats conveniently located. Found this hotel due to the fact that the Narita Express from airport has its stop at Shinjuku Station and that the hotel is just a short walk away from the station. Hotel is clean and nice but the room is small but alright since its for resting at night. MacDonalds and KFC are close by plus other local Japanese food everywhere. Major shopping malls are also close by. Free WiFi only available at the lobby while rooms only has ethernet lan connections provided.

Anawin K.
January 23, 2013
Convenient , best location , subway next to hotel
Best location, Good english speaking , cleaness room
We are so impress on the first day going to the hotel. The receptionist can speak english and easily understanding us. So we do clearly communicating. They also work very fast. Also, when go to see the room, the hotel atmosphere look great. Rooms are clean. Quite small but that's okay . We understand that all place in tokyo is like this. To be summary , we recommend who is finding the best hotel with the worthy price. Choose this one! You will love it:) like i do,

Jee L.
January 22, 2013
Great location but no bigger room for family of 3
location and friendly staff
This is my fifth time staying in this hotel. Is a good location and with good service.

Kongkiat V.
January 22, 2013
Nice hotel
good location
Normally I always stay in Ikebukuro area everytime I visit Tokyo but this is the very first time I tried to stay in Shinjuku. It was very impressive in everything, quality of the hotel, cleanliness, staff performance, and especially the superb location. You can find everything within your reach and we will enjoy the best moment of Tokyo. Highly recommend this hotel, I will definitely go back to this hotel again for the next visit.

January 21, 2013
Great location, great services.
We got there early and couldn't check in straight away. But we left our luggage with them and went out for a walk. The hotel is about 5 mins walk to Shinjuku station. The room was nice and clean. It's a bit small but we had expected it. We had to go to Kyoto and stopped at Hakone on the way so we didn't want to carry our bags. Luckily they had luggage delivery service to our next hotel, very handy. Overall we were very happy during our stay.

January 21, 2013
Great location but small room
Great location
The location is good as it is only 5-10 mins walk from Shinjuku Station. Opposite the hotel is a 24 hrs Family Mart. MacDonalds is also about 2-3 mins walk from the hotel. The rate of the room is abit over priced as the room is very small. Overall, we are happy with the service provided.