arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 6306 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6306 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Staff Performance 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

6.4 Rachel O.
Singapore
February 21, 2016
Alright for a short stay
stayed there for the 2nd time, because of my fantastic experience there a few months back. Though the 2nd time around, it was much smaller, less clean, and the room that was provided seemed much more aged, dated, and also smelled of cigarettes although it was a non-smoking floor. the location is great and central, and for travellers that have luggage from all the shopping, hugely convenient because the haneda airport bus stops right at the hotel at certain times.

8 Adeline W.
Singapore
February 20, 2016
Good location though rooms are small
The location is good with amenities and food in the vicinity.
Room is small and hotel does feel older. Compared to their newer branch at Ginza the layout is slightly cramp for 2 adults & 1 kid with our 2 big luggages

8.8 Koji K.
Japan
February 20, 2016
Comfortable stay
The facility in the hotel is limited - no gym, spa, pool etc but the rooms were clean and staff were very helpful.

9.6 Wah J.
Singapore
February 19, 2016
Holiday
Location is superb, room kinda small but cosy enough for 2.

7.3 Tan L.
Singapore
February 18, 2016
Hotel with airport limonsine bus
Near to subway, airport limonsine bus, near to shopping and food outlets.

5.6 Lo L.
Hong Kong
February 17, 2016
Location is convenience
Location is excellent, but the room size is small, the bed extremely small for couple and uncomfortable

8 Krishad S.
Malaysia
February 17, 2016
Lovely Hotel
Great Hotel to stay at Shinjuku. Easy access to shopping malls and restaurants, Train & bus station. Highly recommended.

9.7 GROWEN V.
Philippines
February 15, 2016
Good location, best staff, worth your money
Location, good staff, locatiob
It's very accessible. The amount paid for this hotel is worth every cent. Nice staff. The typical Japanese hospitality. Great hotel.

9.3 Kennard P.
Philippines
February 15, 2016
Clean and Comfortable Hotel
Clean, Comfortable, near Train station
Great stay, with Clean Rooms. Room fits 2 persons. Hotel is near the train station. A lot of restaurants nearby.

9 NG H.
Singapore
February 15, 2016
A class on its own
Affordable rates, exceptionally clean room and attentive staff .
I have tried a few 3-4 stars hotel in Shinjuku area but this definitely come up top in terms pricing and comfort . Even the single room can squeeze in another adult without luggages .