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Excellent 8.3
Based on 6389 reviews

Recent customer comments

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Excellent



based on 6389 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

LAM F.
Singapore
February 24, 2016
Very good location
Excellent location, easy to locate, shopping area nearby
Room slightly small but location is good.

devina P.
United States
February 23, 2016
Great location
Great location, very nice hotel.

Wong K.
China
February 23, 2016
Good
Good location and room
very convenience to JR

Wong K.
China
February 23, 2016
Good
Location, convenience, spacious
Really good and convenience

Oon B.
Malaysia
February 23, 2016
Excellent Hotel!
Location, value and good room size. Nothing much you could ask for when you're looking for a hotel in Tokyo. A++ Located near to the subway and also airport limousine bus and also but certainly away enough from the hustle and bustle of shinjuku. There's a convenience store opposite.Many many options of restaurants within walking distance. Perfect hotel to stay if you're looking to stay in the Shinjuku area.

Stephanie L.
Singapore
February 22, 2016
Comfortable
Good location
Returned a second time to stay at the same hotel after traveling out of Tokyo. If you are going to stay at the same hotel, they are able to keep your luggage for you. They actually placed my luggage in the room before I checked in for the second time! Very glad because we were already so tired after a long journey back. A good rest at this hotel made the trip very enjoyable for us.

Stephanie L.
Singapore
February 22, 2016
Comfortable stay
Peaceful, clean, good service
Location is good, room was a little small though. My big luggage could take up a whole walkway in the room but we had very good rest over here with not much noise disturbances. Housekeeping is good. Hotel staff could speak very good english. It was very cold when we were there, so maybe a heated toilet seat cover would be very useful. The security standing outside the hotel is very polite and helpful. He could help with wherever we wanted to go. Very thankful that he actually asked us where were we heading to on his own accord. There are vending machines and free ice cube dispenser in the common room. This is quite good. Many eateries are also situated near the hotel for example, Yoshinoya, First kitchen etc,.

Rachel O.
Singapore
February 21, 2016
Alright for a short stay
stayed there for the 2nd time, because of my fantastic experience there a few months back. Though the 2nd time around, it was much smaller, less clean, and the room that was provided seemed much more aged, dated, and also smelled of cigarettes although it was a non-smoking floor. the location is great and central, and for travellers that have luggage from all the shopping, hugely convenient because the haneda airport bus stops right at the hotel at certain times.

Adeline W.
Singapore
February 20, 2016
Good location though rooms are small
The location is good with amenities and food in the vicinity.
Room is small and hotel does feel older. Compared to their newer branch at Ginza the layout is slightly cramp for 2 adults & 1 kid with our 2 big luggages

Koji K.
Japan
February 20, 2016
Comfortable stay
The facility in the hotel is limited - no gym, spa, pool etc but the rooms were clean and staff were very helpful.