arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 6389 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 6389 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

YU L.
Taiwan
February 13, 2016
good
location good

Risa M.
New Zealand
February 12, 2016
Great location
Breakfast , location, laundry
Great location ! Room was so tinny tough. Staffs are very friendly and helpful. Thank you.

LIM Y.
Singapore
February 12, 2016
best location hotel
location staff food
It's a gd one. Rooms were pretty cramp. Small I guess. Last night upgraded to tatami room. Toilet had some issues so we request to change room..

Rhea W.
Taiwan
February 11, 2016
good location
cozy, convenient, easy to get food

Hannah N.
Philippines
February 09, 2016
Close to the heart of Shinjuku
Location Price Tourist-friendly staff
For those of you who dont know. Hotel Sunroute Plaza is just right beside a JR Line & Oedo Line station. We just knew this halfway through our trip. Had we known earlier it would have been very convenient for us. The hotel still looks new to mint condition. The front desk receptionists were very friendly and helpful. Plus points because they speak fluent english. Checking in and out was a breeze. You could also take the airport bus from the hotel, just ask the front desk and they'd be happy to assist. Maybe one thing that i hope they would include is the heated toilet seat. Because it's a must have in every Japan Hotel/Residence. But overall i would definitely comeback to this hotel when we return to Tokyo. It was a pleasant stay indeed!

HSUAN-YU W.
Taiwan
February 08, 2016
Good
Nice

Richard A.
Philippines
February 08, 2016
first visit to Japan
Very accessible from Shinjuku Station. Hotel staff very nice and helpfull.

Gim C.
Malaysia
February 06, 2016
Great location & friendly staffs
near to train station, clean rooms and friendly staff
the hotel is strategically located about 5mins walk away from the main Shinjuku station where taking the public transport is an ease. Those who are using JR passes, also will find this location the best for travelling. There are lots of eateries and also big shopping malls within the walking distance. Staffs were helpful and informative on the travel information and also helping to keep our luggage as we were travelling out for 2 days trip and back.

Angel T.
Singapore
February 05, 2016
Great Location
Convenient as JR station is just nearby. Great shopping location too as Takashimaya is just opposite the hotel

Sonia C.
China
February 05, 2016
Toilet clogged
Location, bus to airport