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Excellent 8.3
Based on 6376 reviews

Recent customer comments

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Excellent



based on 6376 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Su T.
Malaysia
December 27, 2015
Convenient
Location, friendly staff and cleanliness
The whole family love the place due to location. When kids are tired, they can go back to hotel for a rest

handy H.
Indonesia
December 27, 2015
Lokasi 5 menit dari Shinjuku, bersih
clean, location and great staff
I lost my phone here then a few days later they found the phone and we plan to get it when we return to Tokyo soon. Honest staff. A lot of convenient restaurant and store nearby, shinjuku station nearby the hotel

xianbin Y.
Philippines
December 27, 2015
Thank you
Location, cleanness, staff
Very happy

Tang F.
Hong Kong
December 26, 2015
not a bad choice
location, style and clean

Tang F.
Hong Kong
December 26, 2015
not a bad choice
location, style and clean

Muhammad S.
Singapore
December 25, 2015
Location very central
Location
Location near Shinjuku station and easy access to anywhere by train. Front reception Staff could be friendlier. It seemed like we are causing him trouble just by checking in. No eye contact or even a smile. Very uncomfortable 3 mins of our lives. Room very small. Bed not very comfortable. Housekeeping though weRe very thorough and efficient. The hotel were fully booked and very busy.

SOH Y.
Malaysia
December 22, 2015
convenience
Convenience
it always my first choice when i travel to Tokyo, but the value a bit higher then previous. Hopefully they will always provide best price. it really a great location.

SOH Y.
Malaysia
December 22, 2015
convenience
Location, room,staff
It was convenience for us to any other location in japan

Anna Y.
Canada
December 22, 2015
No complaints on location, but size of room
Locations , locations, locations!
The room is really really too small

Tan Y.
Singapore
December 22, 2015
My stay at Sunroute Hotel.
Location is good, near JR & Subway. The hotel staff are polite and helpful