Back to hotel info

Excellent 8.3
Based on 6452 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6452 reviews
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 8.1
  • Food/Dining 7.2
Sort by

Fock C.
Malaysia
December 08, 2015
great stay
location, clean and friendly & helpful staff
Check in was efficient and counter staff was very helpful and pleasant. Room was clean and bed was comfortable. Only 5 minutes walk to JR Shinjuku South Station. Will definitely stay again

TAN C.
Malaysia
December 08, 2015
convenient
easy access, near train station and clean
good experience stayed at Hotel Sunroute Plaza Shinjuku. Everytime when I travel to Tokyo I will stay at this hotel. Very near to Train station.

PUI C.
China
December 08, 2015
good hotel, nice staff, best location
staff, location, location
it had been so nice to staying there. just few minutes walk from Shinjuku JR station (or even less than a minute walk from Tokyo Metro Shinjuku station). A walking distance to explore the prosperous of Shinjuku/Japan. Department stores all around and nice place for tea/coffee/cake/sweets everywhere. Hotel staff nice, polite (as always) and efficient. A highly recommended hotel to stay in Tokyo/Shinjuku I can say.

CHONG N.
Malaysia
December 08, 2015
Staffs very unfriendly
Spacious
Staffs attitudes towards customers really have to improve

Lim Y.
Singapore
December 07, 2015
good location, transport and food
close to Shinjuku Station, available airport limousine bus at doorstep, much quieter than othe hotels near the station.
Very pleasant stay. Walking distance to Shinjuku station.

Xiao T.
Singapore
December 07, 2015
The most convenient hotel
Convenience, New, Value for Money
It was a pleasant stay at Hotel Sunroute Plaza Shinjuku. The airport limousine stops right at the hotel and it picks us up from the airport. The hotel is near the subway station and Shinjuku JR Station, South Entrance. It's just a 5 minutes walk from the Takashimaya Time Square. I enjoyed my stay at Hotel Sunroute Plaza Shinjuku.

Cally L.
Singapore
December 07, 2015
Great value hotel
Great location. Helpful English speaking staff! Self service washing machine with dryer.
We enjoyed our stay there.Close to train station and shopping.Plus plenty of food choices around the hotel.

Kanchana B.
Thailand
December 07, 2015
Like our home in Tokyo
Comfortable, nice staff, good location
We always stay at this hotel when visit Tokyo. For this trip, we stayed here for 4 nights. Shinjuku is a hub to many nice placees nearby which can be reached by JR line and this hotel is very close to the station. So it's very convenience. Do try the happy hour during 5 pm - 7 pm at the hotel before going out for your dinner.

tiron S.
Thailand
December 07, 2015
staff nice, Room Comfort/Standard nice
staff nice, Room Comfort/Standard nice
staff nice, Room Comfort/Standard nice

Constance N.
Singapore
December 07, 2015
Comfortable stay
Location, cleanliness, staff professionalism
Stayed only for 1 night here, and had very good impression of this hotel. It is walking distance to the JR Shinjuku Station, very convenient. The hotel lobby staff were professional and spoke good English. Room was a bit small, which is common in Tokyo. However, the room size was not too much of a trouble as we only stayed for 1 night. I will definitely recommend this hotel to other travelers to Tokyo.