arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 6389 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6389 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Jasmine T.
Singapore
August 01, 2015
Convenient location
Convenient, clean and value for money
Good. I will stay there again if I return to Tokyo.

Simon C.
United Kingdom
August 01, 2015
Sun route Shinjuku
Location, well equipped, efficient staff
It was my third stay. It's always great and the Shinjuku location is excellent.

Stella M.
Philippines
August 01, 2015
Clean
Location, clean , helpful staff
The stay was An introduction to japanese culture

Thomas W.
Hong Kong
July 31, 2015
Good
The Bed is very comfortable

Nellie T.
Singapore
July 30, 2015
Clean n modern
Modern, comfortable, great location
Was easy to get to major locations; clean rooms

Yosefine N.
Indonesia
July 29, 2015
Close to shinjuku shopping area
Staff, cleanliness, location
Excellent

Jun C.
Singapore
July 29, 2015
Small clean rooms, great location
Location
Small clean rooms, great location. Shinjuku station only 5min walk away.

Jit G.
Singapore
July 29, 2015
A great hotel at a very good location
Location is fantastic, just abt 5 to 8 mins walk to Shinjuku station, and there are many choices of food and a family mart around the hotel. The hotel is very clean with great house-keeping.
This is the 1st time we stayed at Sunroute Plaza. The location is just fantastic, just mere 5 to 8 minutes walk to the Shinjuku Station. There are lots of food choices around the hotel and there is also a family-mart and a macdonald, just 1 min walk away from the hotel. Takashimaya is just about 5 to 8 mins walk across the road. Best of all, directly at the hotel, there is the Airport Limousine Bus to and fro the Narita Aiport/Haneda Airport, which makes travelling so easy. We booked the Standard Twin Room with 2 single beds (wanted to get the queen size bed room but was all sold out during booking), which was good as the room was reasonably big as compared to other hotels. The house-keeping has done a very good job and the toiletries were been replenished everyday. Did not try the food at the hotel thou, as there are abundant food choices around. Do take note that this hotel does not provide any bottled water, but it can be easily bought at the family-mart nearby. And there isn't a lot of TV channels. I would definitely stay at this hotel again the next time I visit Tokyo.

Ahmad S.
Indonesia
July 29, 2015
Great Value for Money and Good Location
Location near to Shinjuku Station. Near to shopping mall and restaurants.
Great hotel! Small room but just enough for 2. Room was clean and neat. Location very strategic.

Angel W.
Singapore
July 29, 2015
Staff are polite and can speak good English.
Helpful, friendly, good english
Very good and helpful.