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Excellent 8.3
Based on 6445 reviews

Recent customer comments

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Excellent



based on 6445 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2
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TWEETUMS P. from United States
Families with young children
Stayed 4 nights in July 2015
Great location
Location, price , accommodations
Overall it was great , good location and excellent accommodations
Reviewed August 03, 2015

angela T. from China
Groups
Stayed one night in July 2015
a bad experience
it close to metro station, has bus stop to airport just in front of the hotel.
a bad experience due to a bad attitude of a felmale staff. when i check in at late night, she asked me if i have any member card for quick check in. i didn t understand what she talking about that card function and how related to my check in at that moment, she was not explain patiently, she lost temper and ordered me to fill in the form in a irrespective way!! i were very angry ! how come i paid for recieving such bad attitude as i did nothing wrong!!! i said i won t stay in this hotel anymore!! the room is tiny, only one charging place near the bad, one in toilet, very inconvenient! no bottle of water for guest. if not because of the airport bus outside hotel, i won t choose this hotel!
Reviewed August 03, 2015

ALEXIE R. from Indonesia
Groups
Stayed 2 nights in March 2015
Room too small
Location, modern
Reviewed August 02, 2015

Jasmine T. from Singapore
Solo travelers
Stayed 4 nights in July 2015
Convenient location
Convenient, clean and value for money
Good. I will stay there again if I return to Tokyo.
Reviewed August 01, 2015

Simon C. from United Kingdom
Solo travelers
Stayed 4 nights in July 2015
Sun route Shinjuku
Location, well equipped, efficient staff
It was my third stay. It's always great and the Shinjuku location is excellent.
Reviewed August 01, 2015

Stella M. from Philippines
Solo travelers
Stayed 3 nights in July 2015
Clean
Location, clean , helpful staff
The stay was An introduction to japanese culture
Reviewed August 01, 2015

Thomas W. from Hong Kong
Solo travelers
Stayed one night in July 2015
Good
The Bed is very comfortable
Reviewed July 31, 2015

Nellie T. from Singapore
Families with older children
Stayed 3 nights in July 2015
Clean n modern
Modern, comfortable, great location
Was easy to get to major locations; clean rooms
Reviewed July 30, 2015

Yosefine N. from Indonesia
Couples
Stayed one night in May 2015
Close to shinjuku shopping area
Staff, cleanliness, location
Excellent
Reviewed July 29, 2015

Jun C. from Singapore
Couples
Stayed 8 nights in July 2015
Small clean rooms, great location
Location
Small clean rooms, great location. Shinjuku station only 5min walk away.
Reviewed July 29, 2015