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Excellent 8.3
Based on 6376 reviews

Recent customer comments

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Excellent



based on 6376 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

CHUN H.
Hong Kong
June 18, 2016
Overall,it is good.
Good support when needed.

Felix C.
Singapore
June 17, 2016
Efficiency
Good & efficient

edna O.
Philippines
June 17, 2016
Nice Hotel in Shinjuku!
Friendly staff. A ten minute walk from Shinjuku station. Direct Airport Limo bus to/from Haneda airport. Near Family Mart convenience store, restaurants and malls. Clean room and toilet with basic amenities. Good value for money.

Geraldine L.
Philippines
June 17, 2016
great location and service
We will definitely go back!

Geraldine L.
Philippines
June 17, 2016
great location, great service
Very happy with their service. Also very near Shinjuku station.

JING L.
Australia
June 17, 2016
the worst customer service in japan
the worst customer sevice that i.have seen in japan! the front desk staffs are extremely unhelpful, poor manners and bad attidute held! will not stay anymore anda warmming.will be given to all my friends.who.are.going to japan in the future!

Concepcion V.
Philippines
June 16, 2016
location at its best!
very accessible to MRT

Jen L.
Australia
June 16, 2016
great
close and great

Belinda W.
Malaysia
June 12, 2016
Prime location with wonderful room
The hotel's location is superb, located right beside an mrt exit with family mart just right across the street. There is also a linking bridge just across the steeet to Takashimaya, Starbucks, Krispy Kreme and Kinokuniya. Staff were friendly and room condition was awesome as well.

Ho W.
Malaysia
June 12, 2016
Location
Easy access location with airport limousine bus pick up point. 3 minutes walking distance to Shinjuku JR or Subway station. Near to major shopping district and food streets. Will definitely come back again.