Back to hotel info

Excellent 8.3
Based on 6440 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6440 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Lam K. from Hong Kong
Families with young children
Stayed 5 nights in June 2016
Location and transportation
Location in the centre of Shinjuku,airport bus facility,value for money
Reviewed July 07, 2016

Huiwen W. from Singapore
Couples
Stayed 8 nights in June 2016
great location
Location is excellent, the limousine bus is a great plus, especially if you have a heavy luggage at the end of the trip.
Reviewed July 06, 2016

Huiwen W. from Singapore
Groups
Stayed 8 nights in June 2016
Great Location
Location is excellent, the limousine bus is a great plus, especially if you have a heavy luggage at the end of the trip.
Reviewed July 06, 2016

Glenardo Y. from Indonesia
Business travelers
Stayed one night in April 2016
Good place, love the place...staff very friendly n most important have airport shuttle bus. Always b
Good place, love the place...staff very friendly n most important have airport shuttle bus. Always be my favourite hotel in Shinjuku...
Reviewed July 06, 2016

christopher J. from United States
Couples
Stayed 6 nights in June 2016
Sightseeing
Amazing location. Staff was more than helpful. No smoking property. Breakfast was good. Many places to eat close by. Shopping close also. Shinjuku station was 5 minute walk. Would stay here again. Amazing value.
Reviewed July 05, 2016

steven H. from United States
Business travelers
Stayed 5 nights in June 2016
Good location
Easy access to everywhere in Tokyo area, hotel room has no safe box and limited tv channels, everything else is good
Reviewed July 05, 2016

Kantono K. from Indonesia
Families with young children
Stayed 3 nights in June 2016
Great locations, near the JR Stations
Nice hotel. Available Airport Limousine Bus.
Reviewed July 05, 2016

Andi S. from Indonesia
Families with young children
Stayed 2 nights in June 2016
Good Location
I feel disappointed with female receptionist. Be careful to see hotel policies, children above 6 year old is considering adult. She is so rude asking me to add money for my son (11 year old)
Reviewed July 03, 2016

luxia H. from Singapore
Couples
Stayed 7 nights in June 2016
great location next to Jr and subway station
Helpful staff and clean location...
Reviewed July 03, 2016

Jonathan L. from Singapore
Families with older children
Stayed 6 nights in June 2016
Fantastic Stay
Great location, 3 mins walk to Shinjuku Station. Service was very approachable and friendly. Room was clean and very well maintained. Facilities, unlike the more expensive hotels, are lesser, but the cost of stay and value for money makes it a well recommended place to stay
Reviewed July 03, 2016