arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.3
Based on 6389 reviews

Recent customer comments

Filter by traveler type

based on 6389 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.0
  • Location 9.3
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.1
  • Food/Dining 7.2

Liau W.
February 22, 2015
staff, room, location

Benson S.
February 21, 2015
near train station...airport limousine bus
Near Shinjuku Station, good shopping area
One of the plus is pickup and drop off for airport limousine in case you have heavy luggage after all the shopping in Tokyo

Ivo B.
February 19, 2015
Great location
Location, cleanliness, friendly staff

Jeremy K.
February 16, 2015
Great location
Location, price, service.
Great location, 3-5 mins walk from Shinjuku station. Coffee shop and convenient stores directly opposite the hotel. Great little eateries around the area. Good service from the staff, and most of them speaks wonderful english. Would come back the next time I'm in Tokyo for sure.

Bayley F.
United States
February 16, 2015
Business Trip to the Hotel Sunroute Shinjuku
Location, Convenience, Efficiency
It was excellent, the location was perfect for someone who is new to Tokyo and the staff was extremely friendly and knowledgeable with recommendations for the area.

Kah K.
February 14, 2015
Feedback 03.02.2015
Front staff , room cleanliness and hotel location

Wai C.
Hong Kong
February 11, 2015
Good location, good service, clean room.
Good location, good service, clean room with free wifi

Aimee O.
February 11, 2015
Japan trip 2015
The location, cleanliness and the friendliness of the staff.

Helena C.
United Kingdom
February 11, 2015
Would use again
Staff, location, cleanliness
Very well located - 5minute walk to Shinjuku station and all department stores/retail shops/restaurants in the area. Coffee shops and eateries right on the hotel's doorstep for quick dining options. 5minute walk to Yoyogi station for JR Yamamote line to Haneda Airport - 40mins away. Staff very helpful and efficient at check in/out. Room was small as expected in Tokyo, but well laid out to maximise on space. Bed soft but comfortable. Bathroom also well designed for space, water pressure excellent, and everything was very clean and well maintained. Hotel operates eco policy where room cleaning is concerned which I was very pleased with. Would definitely return.

Wai C.
Hong Kong
February 10, 2015
good location, good service
good location, good service, clean room with free Wifi