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Excellent 8.3
Based on 1232 reviews

Recent customer comments

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Excellent



based on 1231 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.5
  • Location 8.7
  • Room Comfort/Standard 8.5
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 7.0
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Calvin Y. from Hong Kong
Couples
Stayed one night in April 2015
Good
Good
Good
Reviewed April 06, 2015

Yan C. from China
Couples
Stayed one night in March 2015
Good hotel
Big room, good location and nice staff, but not too many restaurants near
Reviewed April 01, 2015

grace W. from Hong Kong
Solo travelers
Stayed one night in March 2015
definitely will consider again
1) good location 2) modern, sizable room 3) good breakfast
room is a bit hot, better than expected.
Reviewed March 20, 2015

Roy S. from Indonesia
Families with young children
Stayed one night in March 2015
Good hotel in business district
Location cleanliness
I brought my 4 mo old son and had a pleasent night here. Room is a bit tight but very clean and prof staff. Location is very close to subway station and 15min walk to ginza area.
Reviewed March 15, 2015

Ruocheng G. from Australia
Families with older children
Stayed 6 nights in February 2015
located in a business building
great staff, location, value for money
Reviewed February 28, 2015

Pui M. from China
Families with young children
Stayed 4 nights in February 2015
good for family tourist
large room, good location, good breakfast
Reviewed February 27, 2015

Man L. from Hong Kong
Couples
Stayed 5 nights in February 2015
Comfortable
Quite, clean, near the station
Reviewed February 26, 2015

YEN W. from Taiwan
Couples
Stayed 3 nights in December 2013
Nice hotel with a large room
High speed wifi, free breakfast, spacious room
It's a modern hotel. Very comfortable to stay in.
Reviewed February 09, 2015

irene H. from Malaysia
Families with young children
Stayed 3 nights in January 2015
excellent stay
cleanliness , friendliness, affordable
excellent & comfortable . This was our 2nd stay since 2011
Reviewed February 05, 2015

Hsueh L. from Taiwan
Couples
Stayed 2 nights in February 2015
Location, Bad service mind
Location Location Location
The worst experience during my vacation in Japan this time. We went there 3 adults so I booked 2 rooms, one for 1 adult and the other for 2 adults, at the same time. But my voucher from agoda shows both for 1 adult only. I didn't think so serious because the voucher shows not include breakfast and the price per day do different. so I think maybe only little problem on their system. BUT when I was checking in there. the hotel want to charge me additional 2000yen/night*2 night without trying to contact with agoda for us and the desk manager just show us very UNSATISFIED face. I feel not acceptable so called agoda to recheck, at first time agoda staff also say the same like hotel. Very bad experience and destroyed my good mood already. So I paid 4000yen. 10mins later when I was typing email to agoda again, agoda call me back to solve the problem with hotel already, it's good but I hope system of agoda will not happened this kind of thing again. Just want to remind other travellers please recheck your hotel voucher and won't meet this kind of bad experience like me, Cheers.
Reviewed February 05, 2015