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Excellent 8.3
Based on 1219 reviews

Recent customer comments

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Excellent



based on 1219 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.5
  • Location 8.7
  • Room Comfort/Standard 8.5
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 7.0

jennat T.
Singapore
August 12, 2013
noral
clean, minimalist, quiet
it was abit disappointing. the service from the staffs wasnt great. not exactly helpful as they were not very knowledgeable, in terms of language and things that we asked. everything in the hotel is charged to every single dollar and cent. nothing is complimentary. the room is very small and the bed wasnt very comfortable. we didnt sleep well at all during our stay. its not exactly convenient as its not exactly centralised. to go anywhere else, you will need to change train/lines. and the walk fm the nearest station can be quite a distance.

Teddy L.
Singapore
August 12, 2013
Convenient and Comfort
Location, Dining, Comfort
Overall good. Only disadvantage is that the guest rooms does not have wifi connection.

YA L.
Australia
August 06, 2013
Quite enjoyable
easy access to public transportation, confortable bed and clean room

Mehdi A.
New Zealand
August 06, 2013
Very comfortable stay, excellent service.
Cleanliness, location, speed of checking in and out
I was pleasantly surprised by the service and comfort. The hotel cuts a few services (which in my view are not essential) such as collecting dry cleaning from rooms or a business center etc and instead provides practical clean environment to stay plus speedy service. It is more suitable for people who travel to tokyo for work. However, it is also a good option for couples or groups without young kids - mature people.

Nattapol K.
Thailand
July 26, 2013
Good Location, match to business and shopping trip
good business area, good shopping area, good dining area
The hotel located at the center of Tokyo. So it's very easy to go anywhere in Tokyo. The room is clean with the moderate size. The breakfast is the only point that very poor in both taste and the variety.-*-

Ian R.
United States
July 26, 2013
Swanky hotel in a good location
Shiodome gives you good access to many parts of Tokyo, the room was big for Japan, and the staff are helpful
The concierges helped us out on several occasions. The room is pretty large and nice for Japan, but it's still a little cramped for Americans. The breakfast buffet was merely adequate, though the coffee is good! Shiodome/Shimbashi is a great spot to get around various areas of Tokyo, and the Shimbashi nightlife and restaurants are good.

CHI Y.
Taiwan
July 26, 2013
very cosey
The location is really good. close to shopping! good P/V ratio!
Good enough to recommend, however, don't expect too much to the breakfast!

Christine Y.
Singapore
July 22, 2013
Quiet n clean
Spacious n clean
Too far away from all the shopping area, long distance walk to most of the mrt stations. Very inconvenient to access to all all the hotspot. Good for ppl who like quiet environment Had to find food

ah K.
South Korea
July 21, 2013
good price
clean location design
It was pretty good hotel compared to its price. It is located right next to Shiodome station. Convenient.

Calvin K.
Hong Kong
July 04, 2013
Great location
Location, convenience to JR and transportation, Decent sized room
Good hotel, secure, located in a quiet but central part of Tokyo.