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Recent customer comments

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based on 1168 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 7.4
  • Location 8.7
  • Room Comfort/Standard 8.5
  • Staff Performance 8.3
  • Value for Money 8.3
  • Food/Dining 7.0

7.7 michael A.
October 03, 2012
elegant hotel
I had a great stay with this hotel and it was great to have free breakfast. it's simple and nice food for a breakfast. The room is a little bit small. it could been nicer to have wifi inside the room instead of LAN. staff were friedly and efficient. location was nice as you have easy acces to subway and railway. very near to a new upscale mall called Diver City. A great mall for shopping. it is also near an exhibition center called Tokyo Big Sight where most intl exhibitions are being held monthly.

7.3 Undraa Y.
October 05, 2012
Great location.
Location and room equpments.
It was great location. It was very near from the station, also Ginza shopping street. Room size was very big. The room equipment was very good. Also I liked tea set of the room.

7.7 Steve M.
January 21, 2013
Good location
Room at the right price for Tokyo
Clean but small room, poor breakfast, great location

7.3 Yujiro T.
September 24, 2012
Typical Business Hotel
Next to monorail station that links to the bay area.
The monorail links to Tokyo Teleport area where you will cross the Rainbow bridge to the ferris wheel, shopping and even Gandam Museum.

8 Peter S.
October 09, 2012
Convenient location and nice hotel
Convenient location and service
the hotel is conveniently located within walking distances to tsukiji market (approximately 10 minutes) and ginza (25 minutes). rooms are well sized. although it might be an issue for some, no wifi but in-room cable internet available.

8.7 Priscilla H.
September 20, 2012
Great hotel and service with a smile
location, location and location
there were several surprises when staying at this hotel. we took the mono rail and surprisingly, as soon as we got out, it was the entrance of the hotel. later that day, we even found out under the hotel is actually the station for jr line and subway. it could not be better. although the hotel is located in the middle of all stations, it was extremely quiet but so convenient that you can go practically anywhere you wish. second surprise was that there are few staff at the reception who speak excellent english. they are all very helpful and friendly. third surprise, the room is huge, in the middle of tokyo city. it is quiet, clean and nicely decorated. indeed, it takes only 10-15 minutes to walk to ginza and the fish market. within 5-10 minutes walk there are loads of restaurants, bars etc. to choose from.

9.3 Anna K.
September 20, 2012
Ideal location with nice modern rooms!
Nice, clean rooms with proper amenities and very accessible to the train station.
The Hotel Villa Fonataine Shiodome is ideally located near the train station and the Ginza area. It is accessible for travelers like us to reach the hotel via public transportation even with all our luggage. The rooms are very clean with modern furnishing and had all the amenities that we needed. It even came with a free breakfast buffet that served an ample selection of both continental and Japanese choices. The hotel staff spoke good english and were all very polite and helpful.

9.7 Anna K.
September 20, 2012
Ultra modern interiors and nice rooms
the rooms provided free breakfast and all the amenities such as shiseido toiletries in the bathroom
Arriving at the hotel lobby, you can't help but admire the modern interior of the hotel and the super high ceiling. The front desk personnel were all courteous and helpful and checking in was a breeze. Our floor had an ice machine next to a vending machine and they also provided a coin washing machine and dryer if you needed one. The rooms are very clean and nice. They provided good coffee and tea and they stock the bathroom with Shiseido toiletries!

5.7 soolee O.
May 27, 2013
clean, staff helpful and the breakfast not bad.

8 FOO K.
August 23, 2012
Great Hotel
Good Location
This is a great hotel with a good location, mainly due to the fact that it is extremely close to my company office. It is also served by two nearby train stations which make commuting easy. For those who do not wish to go too far for meals, simply walk to the next Shiodome Building and discover a whole stretch of restaurants to choose from.