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Hyatt Regency Tokyo

2-7-2 Nishi-Shinjuku, Shinjuku, Tokyo, Japan 160-0023 (Show on map)

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Formerly : Century Hyatt Tokyo

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Hotel Area: Shinjuku Number of Rooms: 744

Recent customer reviews

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Very Good

7.8

based on
111 reviews

Value for Money
7.0
Location
8.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.3
Room Comfort/Standard
8.3
Food/Dining
7.4
All reviews (111)
Dallon L. Couples Australia, May 13, 2013
The staff made the stay better

Service, Room, Shuttle Bus
7.3
Having to pay for the fitness centre was not ideal
Kumiko U. Business travelers Canada, May 05, 2013
Nice location

Good location, Good communication skills and good service
8.3
This was first time to stay in this hotel as I normally stay at Hilton Tokyo which is across the street from this hotel but I liked this hotel better.
Tong W. Groups Singapore, April 27, 2013
Nice hotel, free shuttle, attentive staff

nice city view, comfortble room, high speed internet
8
Nice and quiet. free shuttle bus. attentive staff. nice city view.
Tong W. Groups Singapore, April 27, 2013
Very polite andhelpful staff, but pay for internet

city view, fast internet, comfortable room
8
comfortable rooms. Attentive and very polite staff who could speak english. nice city views for high floor. But must pay for each facilities.
Teoh Y. Couples Australia, April 27, 2013
Good, comfortable and everything works

Airport bus, close to train station, shuttle to shopping. In addition, clean room, friendly helpful staff.
8
Teoh Y. Couples Australia, April 27, 2013
Enjoyable, comfortable and convenient

Shuttle from airport to hotel, shuttle from hotel to shopping centre and train station; Shinjuku train station within walking distance of hotel
7.7
Hideki A. Business travelers Japan, April 09, 2013
Reasonable city hotel

location, convenience and relatively big size room
6.7
Kee W. Couples Malaysia, April 09, 2013
Good location

Good location, shutter bus service is provided, airport limosin pick up and drop off
6.7
We were staying the hotel from Saturday , Sunday and Saturday, there were wedding event holding in the lobby on Saturday and Sunday, the reception and concierge were so busy, and didn't have time to attend us. Imagine the lobby was like market and crowded. We requested for non smoking room, end up our room was so smoky smell. Though we have raise our complaint, but just being told that was a smoking floor and the room was not a smoking room
Wai C. Couples United Kingdom, April 08, 2013
A comfort stay in Tokyo

Hotel Room, Location and People
8.7
Jesus E. Couples Philippines, April 08, 2013
accessible and comfortable

proffesional staff, very hospitable and accommodating
8.7

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