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Exceptional 9.1
Based on 195 reviews

Agoda Verified Reviews

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Exceptional



based on 195 reviews
  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.3
  • Location 9.4
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for Money 8.5
  • Food/Dining 8.4

Athol N.
South Africa
May 27, 2014
great location and classy
food,location and staff
very good

Robyn B.
Austria
February 24, 2014
Tokyo has something to interest everyone.
Location, service and interesting history.
From the Check-in to Check-out - everything was exceptional. They had noted my special request - as two lady friends traveling on a birthday celebration - and not only provided the twin bed room but also a gift and an upgraded room (to the main building, with a sitting room). We enjoyed shopping in the arcade downstairs also and were delighted by the wonderful service. Thank you Imperial Hotel Tokyo ! We might just make this an annual event !!

Hasan S.
Indonesia
January 16, 2014
An Iconic Hotel that represent Japan
Staff was very Friendly, service is excelent, near to the shopping area
Our stay was good, the service was excellent right from the checked in area we were warmly greeted. the location was near shopping center, but the room is rather small. the decoration was Japanese style.

Supoj S.
Thailand
December 10, 2013
Superb!!
Location Service Design
This is a very nice hotel with the best location close to great shopping areas. It is also a perfect place for both business and traveling purposes with extremely unique impressive services!!

timothy Y.
Australia
December 06, 2013
Grand old Dame
A stay at The Imperial is still a special experience due to the attentive staff and quality room appointments. It evokes a grander era of luxury travel.
You are aware that thought and effort is being put in to to make your stay relaxing and enjoyable and this makes a difference. I like the ambience of the room but was hopelessly spoilt on an earlier stay with an upgrade to a suite after which every subsequent room seems small. The American breakfast was a huge disappointment. Cold and tasteless, scrambled eggs too thin. Not inspired to order room service after that. Otherwise, no complaints and will stay again.

catherine M.
United States
November 16, 2013
very convenient
convenience, friendly staff,historical
The Imperial Hotel is very conveniently located to shopping, parks and transportation.

Constantine A.
Hong Kong
November 09, 2013
A fair experience; good location; friendly staff
An excellent experience; good location; friendly staff; excellent hotel
An excellent experience; good location; friendly staff; excellent hotel

Constantine A.
Hong Kong
November 09, 2013
A fair experience; good location; friendly staff
An excellent experience; good location; friendly staff; excellent hotel
An excellent experience; good location; friendly staff; excellent hotel

Constantine A.
Hong Kong
November 09, 2013
A fair experience; good location; friendly staff
An excellent experience; good location; friendly staff; excellent hotel
An excellent experience; good location; friendly staff; excellent hotel

Constantine A.
Hong Kong
November 09, 2013
A fair experience; good location; friendly staff
An excellent experience; good location; friendly staff; excellent hotel
An excellent experience; good location; friendly staff; excellent hotel