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Verified traveler reviews

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Very good



based on 508 reviews
  • Cleanliness 8.2
  • Facilities 6.8
  • Location 7.6
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 8.0
  • Food/Dining 6.7
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Tsz C.
Hong Kong
June 12, 2016
Spacious room
Only stayed for a few hours overnight, as I had to catch an early morning flight. Staff were friendly and helpful and spoke decent English. Room a decent size. Cant' comment on food as I didn't eat here. Vending machines on each floor for beer etc.

Carol L.
Singapore
May 22, 2016
Value for money
Room size was really great for Japanese size. The location is a bit far in compared to Hilton. Thankfully, the shuttle bus service was on time and reliable. Although a bit old and run down, it's still value for money. Staff were ok - not rude but not warm at the same time.

Terry B.
United States
May 10, 2016
False advertising
I was told free wifi and breakfast included when I booked on March, neither were free. When I booked through agoda I specified two people, they said I had only paid for one person so I had to pay the regular rate for the second person. My bill was a lot higher than I expected.

Choon L.
Singapore
April 24, 2016
Pleasant stay with a warm Restaurant F&B Asst Manager
The location of this hotel may not be great, but there are regular shuttle bus service which takes you to the city centre, Aeon Mall and/or Narita Airport. The staff are English speaking. The rooms are spacious enough to open 2 luggage at the same time. There is a laundry room (first-come-first-serve) with about 5 or 6 washing machines + dryers. We didn't manage to use the other facilities so no comments. The food at restaurant AVANTI is not that great, but they have a very warm and enthusiastic F&B Asst Outlet Manager in Mr. Takayuki Mitsuhashi. He is always attentive to our needs (we had one breakfast and one dinner) and he looks like he is always keen to practise and improve his English language. :)

Ngaisah K.
Netherlands
April 22, 2016
Not expected
The WiFi was expensive.The only hotel during our stayi in Japan that we had to pay

Pasita K.
Thailand
April 16, 2016
Spacious, great for early morning flight
Excellent location, nice big room and very helpful staff. Free shuttle service to and from shops/airport was ultra convenient.

Stevanus K.
Indonesia
April 13, 2016
Not so good
No wifi at room.. Old building..

Wee C.
Malaysia
March 20, 2016
Ariline staff hotel
quiet ,clean, shattle bus
This hotel majority guest are come from airline staff with long term contract and also lots of group tour from Asia.

Allen G.
South Korea
March 18, 2016
My stay
For the price, there could've been breakfast and Wi-Fi included.

Munchupa C.
Thailand
March 10, 2016
big room , excellent staff and clean
The hotel has a shuttle bus service to shopping mall , train station and airport. All staff were nice , friendly and explain some suggest when use the shuttle bus and location.