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Excellent 8.3
Based on 2469 reviews

Agoda Verified Reviews

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Excellent



based on 2469 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

7.7 Keng T.
Singapore
March 27, 2016
Good location, food so so, room comfortable
Location, free transfer

8.4 sheung T.
Australia
March 24, 2016
A very good hotel.
Worth money spending

6.4 Prasit N.
Thailand
March 23, 2016
Big hotel in quite good location
The hotel is quite big. Most things were great. It would be even better if there are more English TV programs or free movies. Other things are fine.

8 Jeffrey L.
Philippines
March 23, 2016
good hotel
hotel is near restaurants and shopping areas , room is big and spacious , toiletries is awesome

10 Mei H.
Taiwan
March 23, 2016
Excellent
Room and service are good, food is also excellent.
Great experience.

9.6 Shamshul S.
Malaysia
March 23, 2016
Good
Good hotel, good location in Shinjuku and staff always helpful.

10 Poey L.
Singapore
March 22, 2016
Great Service
We've returned to this hotel after our day trip from Takayama & was given a room which the aircon is not working. We've called the reception to request for a change of rooms & were given a room upgrade with aircon working in good condition. Very happy with the customer service & it's in a great location. Will definitely be back again!

10 Pearleen H.
Singapore
March 22, 2016
Excellent
Hotel is pricy. Location is good. Room size is pleasant. Had a great stay there. Bonus: hotel provided free shuttle bus trip to Disneyland .

9.6 Craig M.
Australia
March 21, 2016
Holiday
We were staying at this hotel with 2 other couples who had the same level of rooms with access to the luxe lounge. Very happy with location and friendly staff

6.8 Ann A.
Philippines
March 21, 2016
Tokyo Fun
Nice to stai in keio, Complimentary bus going to disney, airport limousine bus and bus going to mt. fuji is just outside the hotel