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Excellent 8.3
Based on 2466 reviews

Recent customer comments

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Excellent



based on 2466 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.3
  • Location 8.8
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 7.7
  • Food/Dining 7.5

7.2 su Y.
Taiwan
June 10, 2016
Far away form sinjuku metro station
Many rooms in keio, it is definitely a landmark in Tokyo, but not suit for backpacker. Need walk at least 15 mins from metro to hotel. If with luggage, better take taxi, or not convenient to walk the for the distance.

7.6 SIOW Y.
Malaysia
June 08, 2016
GOOD LOCATION
ROOM IS CLEAN AND FRIENDLY STAFF

8.8 Hsin-Hsu W.
Taiwan
June 08, 2016
Good service
Good service !

8 Hsin-Hsu W.
Taiwan
June 08, 2016
Good service
The service is good, excellent location near Shinjuko Station

8.4 Driya A.
Indonesia
June 06, 2016
Very good hotel in good location
Location is good, lots of shopping area close by and close to public transport Hotel room is clean to international standards Hotel staff is helpful but very busy with customers, even at late nights Dining facilities are great (free breakfast can be used in any of 4 restaurants) Almost-24 hour convenience store downstairs Can borrow umbrella for free Free bus to Disneyland Bus to airports available (for a charge)

5.6 CHARMAINE L.
Singapore
June 06, 2016
Sun shined at 5.00am in the morning
Ensure you get a room with good curtains black out .....

8.8 Yuk C.
Hong Kong
June 02, 2016
Very good hotel
close to shopping center. good arrangement in all sort of transportation

9.6 wee L.
Malaysia
June 02, 2016
Best hotel with Centralized location in Shinjuku area
Value for money hotel with spacious room and Clyde proximity to Shinjuku shopping area

6 Yim K.
Hong Kong
June 01, 2016
It was OK
Stayed here several times, location is good, surrounding is good. House keeping standard can be "random", depending your luck. Didn't allow me to extend check out for 30 mins even though they have me wait for 30 mins + before I can get a room (it was already 4 pm)

8.4 Susan B.
Philippines
May 30, 2016
Good
Housekeeping staff very thoughful