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Excellent 8.5
Based on 420 reviews

Recent customer comments

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Excellent



based on 420 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.1
  • Location 8.9
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 7.5

8 Nicholas C.
Singapore
April 16, 2016
Nice!
Hotel rooms are small but very well designed

10 daniel S.
Brazil
April 14, 2016
nice place
all perfect

6.8 Patrick C.
Singapore
April 12, 2016
Friendly staff and clean
Chose Mitsui Garden because we couldn't get a room at nearby Courtyard Marriott. Friendly staff made up for an otherwise average stay. Room had a good view of surrounding areas. The room was smaller than we had expected but was bright (which we like) due to the large window. As a frequent visitor to Japan for both business and leisure, we are well aware of size of hotel rooms but still, we were caught out for this one. As the room was small, we had limited space for our luggage. Luckily the window ledge was large enough to accommodate our two suitcases. If not for this, we would have no space to move about in the room. The staff at the reception were always friendly and helpful and were able to serve our needs at all times (making reservations, asking for dinner suggestions, etc). However, the reception/lobby area was always crowded with guests waiting to check in/check out and making inquiries. It seems like you cannot escape the crowd even at your own hotel. It appeared too that majority of the guests are made up of tourists with perhaps some tour groups too, although they don't seem to be big groups. Location wise, it's far enough from the hustle and bustle of Ginza to be quiet and not too far away from the subway/JR train stations. The plus point is the hotel is served directly by the Airport Limousine to Narita Airport. Will we return? Perhaps. If the other hotel alternatives are not available.

10 Sirivong C.
Thailand
March 31, 2016
Good hotel and location
Very convenient in Ginza area.

9.6 Amy C.
United Kingdom
March 23, 2016
Great!
Lovely staff and great hotel with an amazing view! Cannot go wrong really, very clean and comfy bed, was the perfect start to our holiday in Japan!

9.3 Kevin S.
Japan
March 19, 2016
Good central Tokyo hotel choice
Clean and comfortable, with convenient location just a short walk to Ginza & Shinbashi
I booked 4 rooms for 7 overseas visitors to Japan, and each person was quite satisfied with their stay at Mitsui Garden Hotel Ginza Premier. Some in my group can be, to put it gently, high-maintenance, so this is high praise for Mitusi GHGP.

10 NA C.
Taiwan
March 18, 2016
Excellent experience
Friendly staff; convienent location; reasonable price
defientantly will recommend to others!

9 Stuart W.
United Kingdom
March 11, 2016
pleasant stay
location, room, view
The hotel is very nice. The lobby is on 16th floor so when it's busy, it can take a while to get to lobby as there are only two elevators from the ground floor......hint, avoid checking in at 3pm !! Room very modern and clean. Due to the area and new hotel it was a bit pricey as there are many hotels in this area.

8 gloria C.
Hong Kong
February 21, 2016
Good service and location
Good location, clean, modern
Room size is not small in Japanese standard. It's located right next to Ginza shopping area. However, most shops close at 8pm. Shinjuku is not too far away, around 20 mins metro ride from Ginza/Shimbashi station.

9.3 jennifer S.
Indonesia
February 16, 2016
good
location, clean, complete amenities
great