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Excellent 8.5
Based on 432 reviews

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Excellent



based on 432 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.2
  • Location 8.9
  • Room Comfort/Standard 8.8
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.5

tinny C.
Hong Kong
June 17, 2016
Enjoy the location and atmosphere
Really enjoy the stay at this hotel. The location is close to Ginza and Shimbashi, there are lots of local shops and restuarant. Best part is both the hotel and the location are quiet and not crowded. Ideal for couples. Staffs were nice and room was pretty new and clean. Big window with good view (ginza side), and could see Tokyo tower from the Lobby.

King M.
Hong Kong
May 31, 2016
Great location clean and new
Just 10-15 mins walk to Tokyo fish market, JR station Ginza shopping street, all facilities are in new and good condition, can feeling relax there.

Pauo L.
Netherlands
May 30, 2016
Nice, Hotel , small rooms
Good location

Anna F.
Philippines
May 27, 2016
Perfect for the business traveler
The room has everything a business traveler needs. Will definitely stay here again in the future.

Wan T.
Malaysia
May 14, 2016
Nice Hotel with good view
the hotel got airport shuttle service which is very convenience and the staff is very helpful

Tong T.
Malaysia
April 24, 2016
Nice Hotel
It was our second time staying there. Staff was good and could communicate well in English. Location is excellent, near to Ginza shopping area. Buffet lunch was good too. Only setback is the room rate was pretty high. Overall satisfactory.

Tzu-Ting C.
Taiwan
April 19, 2016
Location
Great Location

Nicholas C.
Singapore
April 16, 2016
Nice!
Hotel rooms are small but very well designed

daniel S.
Brazil
April 14, 2016
nice place
all perfect

Patrick C.
Singapore
April 12, 2016
Friendly staff and clean
Chose Mitsui Garden because we couldn't get a room at nearby Courtyard Marriott. Friendly staff made up for an otherwise average stay. Room had a good view of surrounding areas. The room was smaller than we had expected but was bright (which we like) due to the large window. As a frequent visitor to Japan for both business and leisure, we are well aware of size of hotel rooms but still, we were caught out for this one. As the room was small, we had limited space for our luggage. Luckily the window ledge was large enough to accommodate our two suitcases. If not for this, we would have no space to move about in the room. The staff at the reception were always friendly and helpful and were able to serve our needs at all times (making reservations, asking for dinner suggestions, etc). However, the reception/lobby area was always crowded with guests waiting to check in/check out and making inquiries. It seems like you cannot escape the crowd even at your own hotel. It appeared too that majority of the guests are made up of tourists with perhaps some tour groups too, although they don't seem to be big groups. Location wise, it's far enough from the hustle and bustle of Ginza to be quiet and not too far away from the subway/JR train stations. The plus point is the hotel is served directly by the Airport Limousine to Narita Airport. Will we return? Perhaps. If the other hotel alternatives are not available.