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Mitsui Garden Hotel Ueno

3-19-7, Higashi-ueno, Taito-ku, Ueno / Asakusa / Akihabara, Tokyo, Japan (Show on map)

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Hotel Area: Ueno / Asakusa / Akihabara Number of Rooms: 245

Recent customer reviews

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Fantastic

8.5

based on
316 reviews

Value for Money
8.3
Location
9.4
Staff Performance
8.6
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.7
Food/Dining
7.1
All reviews (316)
Alisa R. Families with young children Thailand, April 27, 2013
Great location and room.

Great location, wonderful room, nice staffs.
9.7
The location of the hotel is really the best just opposite the JR Ueno station from JR station just cross the street. The room itself is very nice and convenient and extremely clean. They provide the useful tools for the ladies like nano hair-dryer and face nano.
Chanoknart T. Couples Thailand, April 20, 2013
Near Ueno JR Station, Clean room, Helpful staff.

Locate near ueno jr station just 2-5 minutes walk.Near Ameyoko road which have many souvenir shop, restaurant and game shop. the room is large if comparing with japan standard.
9.3
Jesslin T. Business travelers Singapore, April 19, 2013
nice hotel

convenient, nice and well equipped
8.7
Charlie T. Business travelers Singapore, April 19, 2013
Very comfortable

friendly staff (please thank them, they are great), nice and comfortable room/bed and good internet Wifi.
7.7
I would say this is a good Business Hotel. Price on the high side and would be delighted if breakfast is included. Thank you for your frontline staff.
Leslie A. Solo travelers Australia, April 19, 2013
Convenient

Location and interior
8
Very central to Ueno station and the local parks, museums and zoo. The station is about 5 minutes from the hotel while the Ueno Zoo is about 10-12 minutes from hotel door.
Andy Y. Couples Singapore, April 18, 2013
Not Good

Clean room, good transport link, many shopping around
5.7
We are dismay that the hotel staff make us change our room during our 4 nights stay. The room is really small even for asia couple small size like us. Our 2 medium luggages don't even has space to lay on and we must carry up and place it on the bed in-order to take our things out. The bed is too hard and stiff and cause us back sore!!! The front desk gal who did our check in should go for re-training. Through out our stay our room card were disabled 3 times just because they want us to look for them at the reception. After all the hotel suit more for biz traveler. We will not select Mitsui hotel group for our stay anymore for our frequent visit in Japan again. FYI I ever stayed 3 months in Dai ichi hotel in Shibashi for both work and leisure. Mitsui hotel group is no way near their quality and standard.
Tracy S. Families with young children United Kingdom, April 16, 2013
Small clean room but good for sightseeing

Clean, Internet, friendly staff
7.7
Our room was a double room and was small but we managed to get our own travel cot in. The hotel do not provide baby cots. The view was not great (overlooking a car park) but the hotel was situated close to the main rail and metro stations which was great for getting around the city for sightseeing. The hotel has an Italian restaurant downstairs which we did not use, however it was busy every night we were there. No room service. The hotel does provide a facial steamer and hair dryer though. Overall a good hotel if you just want somewhere to sleep but spend most of your time out and about.
Jimmy M. Families with older children Indonesia, April 15, 2013
Nice hotel, with fully equiped room

Location, location, location
8.7
Fast checkin, fast checkout.. Hassle free..really near to the Ueno station, really near to the mall and Hard Rock Cafe Ueno!
Chunsheng W. Families with young children Taiwan, April 14, 2013
Good choice to stay

Good location
7.3
Julia W. Couples United States of America, April 13, 2013
We enjoyed our stay very much.

Staff, location, cleanliness
8.7

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