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Recent customer comments

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Very good

based on 867 reviews
  • Cleanliness 7.8
  • Facilities 7.5
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 8.1
  • Food/Dining 6.6

Vitaliy K.
United States
April 24, 2016
Extra charges for late check out!
Hate the fact that the hotel charges extra PER HOUR for late check out!And the staff was NOT clear that the amount is PER HOUR and not until 5pm total. I was solo annoyed with them!

April 19, 2016
Very convenient for people who arrive late in Narita
Great shuttle service to / from airport, great for people who take the late flight. The hotel is not so new, but well maintained, good price for spacious rom.

Hendrowijaya H.
April 17, 2016
Love this Place!
Very near to the Narita Airport for you guys who have early flight. My big applause is to the shuttle bus driver, he's old but very strong and very friendly. Love that Man!

Orapin J.
April 17, 2016
so far from city

April 14, 2016
Narita Gateway Junior Suite
Room is a little old and junior staff not really helpful

April 13, 2016
Best value for money
The hotel has spacious & clean rooms, good facilities and helpful staff.

Tonny W.
April 11, 2016
It's very recommended to stay long in there

Tonny W.
April 11, 2016
It's very recommended to stay long in there

Nyesha G.
United States
April 10, 2016
The door to my room had marks all over it. The room and bathroom were spacious, but my bathroom was definitely not cleaned. When I flushed the toilet there was a water mark in hotel where the water level was. The glass door for the shower and the shower in general had scum and water marks on it. there was also a really long black hair hanging from the shower head. the fixtures for the shower and faucet were dull. The State of the bathroom made me worry about general cleanliness of the entire room. But the sheets seemed clean.

Sirilak B.
April 09, 2016
Good facilities
Quality is Ok