arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 825 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 8.1
  • Food/Dining 6.6

gurudain C.
United Kingdom
March 12, 2016
Location, Location, Location
Location, price, free shuttle
So i stayed at this hotel because I had an early morning flight from Narita and was in Tokyo. So this hotel is old, no bells and whistles, no fanciness, it doesn't look like its had any sort of a refurb for 20-30+ years. But this hotel is awesome! I took the train to Narita airport, walked up to arrivals, crossed the street and got the free shuttle to the hotel. It took 15 mins after a drop off to some other hotels. Woke up in the morning, took a shower and back on the shuttle for a 15 minute journey to the airport. Besides the convenience and not having to worry about catching trains from Tokyo or elsewhere, this hotel was dirt cheap. I've spent the last 10 years of my life being a frequent business traveller. This hotel is without a doubt the best dollar for dollar spent for a room. A capsule hotel in Tokyo costs 3 times as much as this place and the rooms are big by Japan's standards

Paul B.
March 11, 2016
Hotel near the airport, free shuttle to airport
Big room, near the airport and staff performance
Room is big which is unusual in Japan. They provide free shuttle to and from the airport. Negative, no convenince store or fastfood that is near the hotel.

Cherie L.
March 08, 2016
Clean and affordable
Clean, english speaking staff and reasonable price
Pleasant, affordable clean rooms

Joanne S.
United States
March 08, 2016
Gateway is good.
Good for an overnight stay. Try to get the buffet included with room.

March 08, 2016
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx every thing is good

Montaghan P.
March 04, 2016
Close to Narita airport. Good for stayover
Close to Narita airport. Free and convenient shuttle bus
The room is old and need some renovation. But the room is clean and there are enough facilities and the hotel provides free shuttle bus. Good for stayover, 15-minute ride from the airport

Andy T.
United States
February 26, 2016
Very good hotel for a one night between flight passenger
This hotel is an excellent hotel for a one night between flights traveler. Free shuttle form and to Narita Airport. The hotel has a Mini Mart. Clean and the staff is very efficient and all speak English.

Nisara K.
February 26, 2016
Near Airport Nice room for three person
I like the hotel room but the shower tap have the problem (They are not distribute enough) and the shuttle bus is too long to wait for next trip ( Almost one hour per trip)

lulu L.
February 21, 2016
Got upgraded
Nice view good staff. Free bus

Usanee W.
February 11, 2016
nice and clean very close to the airport
clean ,comfortable ,near the airport
nice sleep and convenience