arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 788 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 8.1
  • Food/Dining 6.6

3.6 shailesh P.
United States
May 25, 2016
Do not use this hotel
Old need lots of work

3.6 Hanan A.
May 24, 2016
service is not 4 stars hotel is more less
the room wasn't for two people the bed very small and the service is not much to be as 4 stars hotel. the bathroom is very old

7.2 Xuan T.
May 24, 2016
Good choice for transit staying
This place suiable if you need place to stay during transit time ( 1-2 days). Good staff service. Thank your staff cause help us arrange a call for taxi to airport

9.2 Lotte E.
May 22, 2016
Great hotel near the airport
Luxurious hotel, free airport shuttle, spacious room, good facilities.

6.8 elizabeth E.
May 21, 2016
useful stopover
mall rooms, not very Japanese, good shuttle support

7.6 Maricar B.
May 13, 2016
Nice Hotel
The hotel was nice and clean although its a bit disapppointing to see that there are no complimentary coffee or tea available not to mention complimentary water.

8 Sara W.
Hong Kong
May 13, 2016

8 Nelson A.
May 12, 2016
Good stay
Great ambience and comfortable bed.

10 Wirot C.
May 10, 2016
Very big room. Staffs are very helpful to get taxi for our very early flight (4am). Good shuttle bus service. Best value of money. Could not be more satisfied.

9.2 Carlos K.
May 04, 2016
nice place for one night
easy free transfers from Narita to hotel, easy check in with