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Excellent 8.1
Based on 1626 reviews

Recent customer comments

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based on 1626 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Staff Performance 8.2
  • Value for Money 8.3
  • Food/Dining 6.9

Lan C.
October 19, 2014
close to airport
big room and close to airport

Hung K.
October 13, 2014
very nice and will come back again
comfortable, cheap, and near by the airport.

Wesley M.
United States
October 10, 2014
Nice Place to Rest
Food, the little Store, the friendly staff
It was great, I slept good, I ate one meal in the nice restaurant, and ate one meal from the little grocery store. Nice and close to airport, which was what I wanted.

caris M.
October 07, 2014
Easy access to and from airport

October 05, 2014
Transit Hotel at Narita
transit, airport, shuttle bus
A quite far from airport with a shuttle bus the the frequent of every 30 minutes. The hotel condition is good

Bernard G.
October 05, 2014
Good overnight stay
Shuttle bus was good. Checking was speedy and efficient Room was spacious and QUIET
excellent. Will use again and recommend to anybody. A first rate airport hotel

marc G.
United States
October 03, 2014
One of the best staff experiences I have ever had
Great service, Amazing Staff, Fantastic Location
The staff was absolutely amazing. After changing our train ticket from Tokyo to Narita and arriving to the hotel at 11:30, I did not realize that I had booked for the wrong day. I had no idea so the lady called over her manager. They allowed us to stay without paying anything extra. I was so grateful. For that reason, I would stay in this hotel. Also, they have hotel pick up and drop of service which was very beneficial since we had an early flight. I am very thankful to this hotel and the staff. There is also a 7-11 that is about a 10 minute walk away from there for late night dining.

Joy T.
United States
October 01, 2014
didn't get breakfast
location. shuttle service. clean
It was very convenient. I thought we got a room with breakfast but they told us it was not included. It was elaborate breakfast that cost a pretty penny do we decided to eat at the airport

Bradley M.
September 29, 2014
Convenient airport hotel.
Stopover location, comfort and easy access.
No problems. Very convenient airport stopover and great value for money compared to other hotels.

Guy J.
September 28, 2014
vue generale
location -large room for japon-hotel condition
good but the foods at the briekfest comme-ci, comme-ca !.