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Excellent 8.1
Based on 1646 reviews

Recent customer comments

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based on 1646 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.5
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 8.3
  • Food/Dining 6.9

Chungshe C.
January 23, 2016
Good hotel
Near airport, good food, and good service for shuttle bus going to Toyoko

Wei W.
January 21, 2016
Simple hotel for quick stay
It's a pretty old hotel, but no problem for staying a night for quick transit to Narita airport.

Po L.
January 20, 2016
Close to Airport but Old
Close to airport
Not so clean but for a 3 star Hotel it is ok. I've tried to go for the Hotel's breakfast but the line is unreasonably long! so I end up giving up. Its good for a close by overnight stay since it is close to the airport.

Yun T.
January 15, 2016
Nice Stay!
Nice staff, clean room, reasonable price
We stayed here because of arriving late at night the first day. There are nice free shuttle buses to pick us up from airport, and drop up back for buses to Tokyo the other day. Though a bit far away from the nearest convenient store, it's really not a big matter since the restaurant just beside lobby opens till 11 pm, and there are vending machines inside hotel. After all, it's a nice and cozy stay!

peter F.
January 11, 2016
The Price Was Too High For What You Get
It's very close to the airport.
Too pricey for an overnight stay.

Fiona O.
January 11, 2016
Only good as an airport hotel.
Shuttle bus, close to airport, ok price.
We stayed here for 2 nights in December and were not overly impressed. This hotel is only good for what it is – an airport hotel. While the rooms are quite spacious by Japanese standards, the staff at reception and the restaurant were all so unfriendly and hardly smiled. They all looked like they hated being there. The breakfast is not very good either. There isn’t very much around the hotel, the nearest 7-Eleven is about a 15min walk away, and there are only a few eateries nearby but they all close early. The one good thing is that this hotel provides a free shuttle bus service between the hotel, airport and town areas. So overall, I would recommend this hotel only if you need a place near the airport to crash for a night or two, but don’t expect too much.

Olli J.
January 11, 2016
Great location, otherwise average
location, shuttle bus
Room was rather noisy due to thin door and poorly insulated windows. Aircon thermostat didn't work.

jonathan C.
January 09, 2016
Best hotel location before you leave Tokyo
Good shuttle bus service, spacious rooms and English speaking hotel staff
The best service of the hotel is their shuttle bus. It's so convenient to go to narita airport, jr train station, narita town tourist spots and aeon mall. It will just take 10min to reach terminal2 from the hotel riding their shuttle bus. But no nearby restaurants and grocery stores.

January 09, 2016
close to the airport
big room, very close to airport and with shuttle bus service
a little bit old but spacious and very close to airport. only 3 minutes bus ride.

Peter W.
January 08, 2016
Needs a touch of renovation - and friendlier staff
Location near Narita, Shuttle Bus, Convenient
The rooms are looking at bit old and need some renovation. The staff are efficient but not very friendly. The lady who runs the shuttle bus in the morning is aggressive and only makes announcements in Japanese.