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Recent customer comments

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Excellent



based on 585 reviews
  • Hotel Condition/Cleanliness 9.0
  • Facilities 8.7
  • Location 8.6
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for Money 8.2
  • Food/Dining 7.3

bruce Y.
United States
July 15, 2015
Very nice hotel, close to Shimbashi Station
Location, hotel staff
Location may be a little challenging, taxi driver dropped us off at the Royal Park Hotel which is within walking distance of the Park Hotel. We even gave the driver our confirmation which has the address and name and asked him twice if he was sure we were at the right location. Hotel staff spoke english very well and were very helpful. Lobby is on the 25th floor, although unusual not inconvenient. Elevator will take you down to the basement level which will lead you to the subay (Shinbashi Station), which was very convenient. The Park was my favorite out of the three hotels we stayed at during our vacation in Japan (Tokyo, Kyoto and Osaka). I would recommend this hotel to friends and stay there again when I return to Tokyo.

Cheryl G.
Singapore
July 04, 2015
Comfortable, cosy, good view but on pricey side
View from room on 27 floor, closeness to a subway underpass and the english-friendly staff
Good, will consider coming again. Close enough to JR shinbashi station and shiodome metro line is also at the doorstep. Only thing is it can be very confusing and hard to locate the hotel especially at night from 9pm when the streets are practically deserted (note that it's in the same building as Shiodome media tower!). Sign boards in the underpass from shinbashi can be clearer (not a short walk but ard 10mins) - lucky I had portable wifi and thus Google maps to help me. All in all the rooms were quite small, same for the toilets and aircon was quite weak but the sheets were clean, hotel is environmentally friendly, and the working crowd in the weekday mornings make the area come very much alive and bustling. The overall artistic design of the hotel was great however, made it a very classy hotel w many foreigners coming in and out everyday.

Atthawit T.
Thailand
July 02, 2015
Recommended Hotel in Tokyo
Staff, Location, View from the room
The location of the hotel is very convenience, it can be access from the Toei Subway directly from Haneda airport. The staffs are super gentle and supportive. I will stay here again if I go back to Tokyo.

cheung L.
Hong Kong
June 27, 2015
Kitty Cheung
Staff good service, location, clean
It was a very pleasant stay and sure I will stay again for my next trip to Tokyo.

Stuart N.
United Kingdom
June 23, 2015
Tokyo Nights
Staff, cleanliness and location

Niko T.
Indonesia
June 15, 2015
Tokyo Holiday
big room, supreme location, quiet
We were very satisfied with our stay. Beautiful Tokyo Tower and Mt. Fuji can be seen from the lobby. The hotel itself is kinda adjacent to the Tokyo Metro Shimbashi St. Very beautiful Hama Rikyu Garden is within walking distance. Oh, and big rooms that can fit us 3 people easily and we still had room for our big luggages. It is not situated in the main tourists attraction, it is located in the business district of Ginza. But we like it because it is quiet, highly recommended!

maela A.
United States
May 07, 2015
Great Location
location,, service cleanliness
great

Nida D.
Philippines
May 04, 2015
Excellent
Accessible to train station
Very good!

HSU C.
Taiwan
April 30, 2015
Good location
good location/ good service/ clean roooms

Prapholwat P.
Thailand
April 19, 2015
Easy access to and from everywhere
Clean New and convenience