arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 805 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.5
  • Location 7.4
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.4
  • Food/Dining 7.5

May 31, 2016
Good Stay
A bit far from town, but free shuttle is available, although not too frequent.

Peter W.
United Kingdom
May 24, 2016
Wrong place
All right if you just want a 1 night quick lay.over, but for location....I don't know how close to an airport you need to be to be called an airport hotel? But 20 minutes on a bus to get here. Hopeless... If you are unfortunate to arrive at checking at hotel same time as an airline crew checks in. Forget it..Their should be a different check in for the air crews as it takes a while. Rooms are small but are clean and have what is required. We ended up 2 nights here due to Luthansa flight being Changed.Why and felt it put a bad ending to our holiday, but made the best of it by using the shuttle service to local train line..

Valentine T.
May 21, 2016
Nice place
I like the shuttle service., nice room

Cary S.
United States
May 11, 2016
Good American-style hotel near Narita Int'l Airport
We stayed at the Radisson Hotel Narita to catch an early flight out of Narita. It's a clean, comfortable hotel that has large rooms for a hotel in Japan. The rooms are like staying at an American hotel though the decor could use an update and my wife mentioned that the hair dryer didn't work well. The bed was super comfortable. The restaurant is decent though a bit overpriced (like an American hotel restaurant). There is also a little sports bar that's a good place to have a drink and a snack. The free airport shuttle is about 30 minutes ride to the airport and convenient. It's a bit of a pain to get to the hotel from central Tokyo—it's a 80- or 90- minute bus ride from Tokyo Station, but at least the JR bus drops you off right at the hotel. The staff were all super courteous and helpful. All the staff persons that I encountered spoke English pretty well.

Mary V.
May 11, 2016
Humble Hotel
Staff very helpful if the person you ask cannot help you they direct you to someone that can.

Julie F.
May 10, 2016
Really handy to Narita Airport
This hotel is great value for money and is really nice. It is very handy to the airport but you couldn't stay here if you wanted to visit Tokyo on a daily basis as its too far away.

Mary V.
May 10, 2016
Helpful and courteous Staff
Room was spacious and all we need in a room for our stay was in our comfort.

Corazon C.
May 05, 2016
Radisson's best hotel
Git to heck for a night and everythingbis excellent! Will highly reccommend this hotel for all kinds of travellers.

Mary V.
May 04, 2016
Japan Japan trip
We enjoyed our stay here it had everything we need, good walking distance to restos and our fave shops.... Love their transport service all free...

May 03, 2016
Good hotel option near the airport
We had to stay the night near Narita Airport to catch our early flight out of Tokyo and we chose Radisson Hotel. They have a free shuttle service to and from the airport making transport a breeze. However, I feel that the rooms are quite old. It's a good option if you're just staying for just a night or you're a no-fuss type of traveller.