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2015
Excellent 8.6
Based on 812 reviews

Recent customer comments

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Excellent



based on 812 reviews
  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.5
  • Location 9.1
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.1
  • Food/Dining 7.5

David E. from Australia
Couples
Stayed 3 nights in August 2016
Cool hotel
This is an up market hotel in a central location with great access to public transport. The staff were lovely, the bar expensive ( like most things in Japan) but with great views. The restaurants are good, but the gym was small and there's no pool. However a suitably quiet and relaxing haven in the madness that is Tokyo.
Reviewed August 15, 2016

Sehyeon K. from South Korea
Families with young children
Stayed 3 nights in August 2016
Good location and clean room
I am satisfied, I will stay this hotel next time.
Reviewed August 15, 2016

TARA K. from Nepal
Couples
Stayed one night in August 2016
Excellent
I cancel a hotel before I book it when will you return my paid amount?
Reviewed August 15, 2016

May O. from Singapore
Families with older children
Stayed one night in August 2016
Comfy stay
It was a comfy stay here for 1 night. Staff are friendly and helpful. Was privileged to be given the premier room and the service is superb.
Reviewed August 14, 2016

remy H. from Hong Kong
Couples
Stayed 4 nights in August 2016
very good location
clean friendly and central location
Reviewed August 14, 2016

Thanathorn P. from Thailand
Solo travelers
Stayed 4 nights in August 2016
good location. convenient to go around the city. room with generous space
Nil
Reviewed August 13, 2016

Rakean G. from Indonesia
Families with young children
Stayed 4 nights in August 2016
Very good hotel
Great location, one of the best hotels in Tokyo
Reviewed August 12, 2016

David E. from Australia
Couples
Stayed 3 nights in August 2016
Friendly Clean & Nice
This is a smart clean hotel in a modern part of the city, close to stations (tube & trains)
Reviewed August 11, 2016

Wing N. from Hong Kong
Solo travelers
Stayed 3 nights in August 2016
Good location and connection with subway.
Short connection with subway, better than expected. Big working desk in room; bathroom a little small after having the cart storing hair dryer etc. Swift attention and courteous staff, except in one occasion when I felt the concierge sounds like I was giving him too much different restaurant bookings to make, but the impression is likely caused by language and culture differences. Overall a good stay.
Reviewed August 11, 2016

Anna F. from Hong Kong
Couples
Stayed 2 nights in August 2016
Elegant hotel in business tower
I spent two nights here and enjoyed the room and elegant decor of the hotel. Service was impeccable and the view of the Sumida River at night was fantastic! Close to both Shimbashi station on the Yamanote line and Shiodome Station on Toei Oedo line. We were able to walk to Tsukiji market for early morning sushi. I would definitely stay here again.
Reviewed August 11, 2016