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Excellent 8.1
Based on 261 reviews

Recent customer comments

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Excellent



based on 261 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 8.3
  • Location 8.5
  • Room Comfort/Standard 7.9
  • Staff Performance 8.6
  • Value for Money 8.0
  • Food/Dining 7.1

10 Alexander H.
United States
May 17, 2016
Group Vacation
Conveniently located near 3 different train stations. Hotel was clean and spacious enough. The staff was very friendly. I would stay here again!

8.8 Vivian H.
Australia
May 02, 2016
Tokyo stay
good to stay , close to subway & JR station. really helpful staff

9.2 Derek B.
Japan
April 30, 2016
Very good
We were satisfied in every respect.

10 LIAN T.
Singapore
April 28, 2016
Value for money, friendly staffs, Good location
There are several places to eat near the hotel. Staffs can speak good English and friendly.

9.2 Garry B.
Australia
April 26, 2016
Spacious
Very comfortable spacious room by Japanese standards. Staff were very helpful.

9.2 SIR L.
Malaysia
April 24, 2016
Location, nice staff
Location at here not so crowed easy to find. Railway & subway station nearby here, you can go to Shinjuku & major tourism spot. And travel to Haneda airport just take around 15 to 20 minutes.

6 Wai M.
Singapore
April 12, 2016
My 5 nights stayed
the hotel location is quite near to train station and tokyo tower. Staff can speak decent English and helpful. Except for the hotel facilities, very basic and simple.

9 vishalya P.
Sri Lanka
March 27, 2016
Comfortable rooms, convenient place
Location, room facilities and friendly staff
Pleasant experience, however felt price was high for room only (jpy 21000), if breakfast was also included for that price it would have been perfect

7.3 mrs.wachirapan K.
Thailand
March 18, 2016
Nice staff
Staff_clean room

9.7 ken L.
United States
March 17, 2016
still the best
Staff is in top 10 of world hotels., great location , staff , staff staff