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2015
Excellent 8.3
Based on 950 reviews

Recent customer comments

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Excellent



based on 950 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 9.6
  • Room Comfort/Standard 8.3
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 7.4

8.8 ANNA A.
Philippines
June 07, 2016
Best for its location
Conveniently located at the heart of Shibuya.

7.6 Luis A.
Philippines
June 06, 2016
Good view of the famed Shibuya Crossing
This hotel truly has a great location. Its nestled within Mark City, the JR Line is located 2 floors below (at the 3rd) its lobby (at the 5th), and if you are lucky enough to get a high floor (between 20th-24th) that has a direct view of the Shibuya Crossing, you would find the stay enjoyable. The reception is manned by courteous, friendly, and English-speaking people. The rooms, however, have seen better days, and if you don't want to feel cramped, get a room which is at least 30 sq.m. big. Their breakfast consists of 2 options: Western buffet and a Japanese set meal. If you are, however, staying for 7 days, like we did, the menu fare gets a bit cloying because they are always the same. Value for money? Certainly this hotel is a bit pricey for the kind of rooms it offers. We are a family of 5 and I booked ourselves 2 rooms - an Excel Twin, and a Triple Room. But if you plan to stay in Shibuya with easy access to the JR station, then this, along with the Cerulean (reportedly), would be one of your good options.

7.6 Ching C.
Hong Kong
June 05, 2016
Very good location
.

8.8 LILY P.
Singapore
May 31, 2016
Big single room in Tokyo
One of the bigger room n toilet for single room . Was pleasantly surprised . Great location ! Bus to n fro airport is very convenient .

8 Rick L.
Taiwan
May 26, 2016
very good service
good to have for next trip

8.8 JISUN L.
South Korea
May 24, 2016
Very Kind
Hetel Staff are very friendly

9.2 Kam W.
Brunei Darussalam
May 23, 2016
Good view at the famous scramble crossing
Nice spacious room with an excellent view

10 Parina D.
Thailand
May 19, 2016
Recommended
It's in the center of Shibuya. The hotel looks so nice and very close to shopping center.

10 Parina D.
Thailand
May 19, 2016
Recommended
It's in the center of Shibuya. The hotel looks so nice and very close to shopping center.

8.8 Wisnu S.
Indonesia
May 14, 2016
Great location
Great place for staying in tokyo