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Excellent 8.1
Based on 845 reviews

Recent customer comments

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based on 845 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 6.8

Tim L.
August 28, 2015
great place in Shibuya!
Room, location, amenities
thoroughly enjoyed my stay! the hotel is pretty close to the Shibuya station although it can be slightly tricky to find without a map of some kind -- you also do have to cross the overhead crossing by the bus station. room was small as usual but i actually really liked it! might be a problem for people with big luggages, but it was nice, clean and cozy with a really nice shower to boot.

Ronald H.
August 28, 2015
Location is perfect. However..
Location, location, location
I find the hotel is ok. Location is perfect. However, the service is average and food is not up to standard. Facilities are average as well. I believe there a better choices around this area like Dormi Inn.

Sacha R.
United Kingdom
August 23, 2015
Excellent hotel, close to everything
The room was great, the staff were extremely helpful and the hotel was 5 mins from Shibuya station
We loved out stay here. The staff upgraded us when we told the it was our honeymoon and generally could not do enough to help us

Sylvain T.
August 23, 2015
Great location
Comfortable bed, location, nice bathroom
The welcome at check in wasn't particularly friendly and the lobby smelt slightly of cigarettes. The room itself was nice but not as luxurious as it appears in the photos. The bed was very comfortable and we didn't hear any noise from other guests. The location is excellent. The breakfast, however, was very disappointing.

Sharen A.
August 16, 2015
Excellent stay
The location is very good very near to JR station. They provide free breakfast, the breakfast at the 2nd floor is very delicious. But everyday the menu is the same. The room is spacious.
The room, staff and location is excellent. Very near to JR station and alighting point of airport limousine. Hotel nearby have alot of restaurants. There is a family mart nearby too.

Charlotte W.
United Kingdom
August 15, 2015
Excellent Location and a Wonderful Hotel
Location, Staff, Price
The staff were extremely friendly and helpful; nothing was too much trouble. Our room was lovely and very comfortable and the included breakfast was delicious! Extremely clean hotel and nicely presented, it was a pleasure to stay in and the location barely 5 minutes from Shibuya station means that I would definitely stay there again.

Noor R.
August 12, 2015
6 days stay
not pleased

Thanit T.
August 08, 2015
good location
location clean modern

Kantaporn H.
August 05, 2015
Hotel room is good but there is no hotel porter.
Hotel room, free wifi and Location
Everything is great accept there is no hotel porter, we have to carry our bags by our-selves and have to check out at 11.00 a.m.

Kittiisr C.
August 05, 2015
condition location service was great
Staff Room Condition location