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Excellent 8.1
Based on 846 reviews

Recent customer comments

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based on 846 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 9.0
  • Room Comfort/Standard 8.1
  • Service 8.1
  • Value for money 7.9
  • Food/Dining 6.8

February 13, 2016
Nice room/bed

Febricia G.
United States
February 12, 2016
we really enjoy staying here.
Close to train station, close to hatchiko statue and shibuya crossing, alot of businesses around the hotel.
We travel with our 3 year old daughter. Upon arrival our room was upgraded to premium. Bigger room, more space feels like winning the lottery. Staff was very helpful. Room was clean and spacious. Very close to shibuya sight seeing places and train station. The hotel ambience is perfect. We have to cross the bridge, but don't worry there's elevator on the bridge. Walking in tokyo is the norms, the walking distance to places for us with a 3 years old kid was decent, didn't feel like it's far at all. Expect walking up hill a little to go to the hotel, but if we can push 3 lugages, backpack and a stroller with a cranky toddler, it should be a piece of cake for you! Alot of restaurany and bar option around the hotel. We love staying here!

Yeo M.
February 08, 2016
Small room but great location
Clean, Close to Shibuya JR line, Restaurants around the hotel
The room was a little small for 2 and not much space to place too many luggages. At most two. Location is easily accessed by JR line. Takes about 5-7mins to walk from train station to hotel. Breakfast is nothing special as everyday is the same. But can choose to eat at 2 different restaurants.

Lin A.
February 02, 2016
rooms were filled with strong smoking smell

Bethany A.
United States
February 02, 2016
Great stay
Staff were friendly and helpful.

David C.
Hong Kong
February 01, 2016
No good
A bit disappointed

January 27, 2016
nice hotel
nice hotel

Touati B.
January 16, 2016
Good Location, Nice Room
Room is very confortable

Hong Kong
January 11, 2016
Great Location
Location / Comfortable / Style
Still the great choice when visiting Tokyo. Transport in Shibuya is great with the good location of the hotel!!

Kam W.
January 06, 2016
new and clean
clean, new, convenient
the hotel looks new and clean