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Excellent 8.1
Based on 1579 reviews

Recent customer comments

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based on 1579 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.9
  • Location 9.2
  • Room Comfort/Standard 7.9
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 7.2

maria H.
United States
June 24, 2016
Convenient location
Can;t beat the convenience of this location. Within a block to the JR Shinagawa Station, which is a hub to other railways-including the Narita Express. Lives up its' Prince Hotel brand reputation in way of service and hospitality. Would recommend it highly.

Alan C.
June 23, 2016
A prince of a hotel
Great place to stay. Incredibly well positioned to the Shinagawa station

Cheol C.
South Korea
June 23, 2016
Good location
Location is the best, room is too small.

Tusanai K.
June 23, 2016
Good location.
Good location near Shinagawa train station is the main reason to stay. Rooms in Annex tower are smaller than main tower. If you don't plan to spend most of your day in hotel. Highly recommend it.

Romelo S.
United States
June 21, 2016
Overall great stay.

Chee N.
June 20, 2016
Good location
Basic clean and quiet room; near to train station, restaurants and shopping centers. Would be good if breakfast is provided with the booking, at least given the option.

Lorna B.
June 19, 2016
Good location in Shinagawa
The hotel is strategically located with restaurants and shops in the ground floor and just across the JR Shinagawa station. However, the hotel room and corridors are so small and claustrophobic. The staff however are very helpful and competent.

June 12, 2016
Excellent location, clean and the front desk staff

Brian L.
United States
June 12, 2016
Ready steady
Easiest hotel in town. Only down fall to many mainland tour groups.

Catherine P.
June 10, 2016
The business lounge is just awesome
The business lounge is just awesome