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Very good 7.0
Based on 722 reviews

Recent customer comments

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Very good



based on 722 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.3
  • Location 7.7
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 7.0
  • Food/Dining 5.8

Yau N.
Canada
February 05, 2016
Good location
Good location, convenience, close to subway
Just so so....

John A.
Philippines
February 05, 2016
Satisfied
I was really satisfied with my stay in NUTS. I'm looking forward on my future stay with this hotel on my next visit.

PHUANG B.
Singapore
January 18, 2016
Great Location, Not so great room
The best thing about the hotel is its location.
Staff were extremely helpful and friendly; they went the extra mile to google for our food/restaurant enquiries and patiently explained the directions to us. Location was great, many shops nearby and about 5-8 minutes walk to the shinjuku-gyoenmae metro station. This was, however, compromised by the room condition; the family room was extremely squeezy, contrary to the spacious looking photos promoted.

Gyusang K.
South Korea
January 17, 2016
Reasonable place to stay
Location, price, staff
It,s very easy to ride the subway, but likes any japanese hotels too small and no heating stuff, so early morning you can feel shilly.

Kimberly L.
Singapore
January 11, 2016
Rooms are old, location is okay
Nothing
The older rooms are located on the lower floors. Small rooms with minimal walking space, good enough for one person movement especially when entering the room. Spacious bathroom thou. Alot of great restaurants around during the day time. Location was great as near the metro, however beware of late nights especially if travelling alone when returning to the hotel especially from the other metro exit which is further away from the hotel as the hotel is one street away from the so call dodgy red light district.

YEN-WEN L.
Taiwan
January 10, 2016
Shinjuku City Hotel N.U.T.S Tokyo experience
1. the shower room is good 2. the bed is quite big

Eka W.
Indonesia
January 08, 2016
Tiny rooms with good location
Close to subway station, close to 24H Matsuya & quiet neighbourhood.
Simple check in/out process. Beware of smoker in front of elevator, as the smoke will come into non-smoking room. Free softdrink in lobby is a nice refresher after longday sighseeing. Hotel is being renovated.

patrick K.
Malaysia
January 06, 2016
no comment
no comment

Man K.
Hong Kong
December 30, 2015
The only good thing is the location of the hotel
Location
The condition of the hotel is really bad. It is very old, small and a bit dirty. However, it is only two minute walk from station.

Lauw L.
Indonesia
December 26, 2015
Not comfortable hotel
Location is near subway station, easy to find resto
The hotel was old, bathroom was not nice and not convenient during winter time, very small room, heater in my room was not functioning and cold during winter, this hotel needs to be renovated