arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.0
Based on 714 reviews

Recent customer comments

Filter by traveler type
Very good

based on 714 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.2
  • Location 7.7
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 7.0
  • Food/Dining 5.8

8 Maglangit D.
June 18, 2015
Strategically Located and fairly priced
Strategic Location, Neat and Tidy and Fair Value of your Money
The electric control panel at the side of the bed must have an english interpretation. The panel cannot be utilized by non-Japanese speaking guests. We had hardly used it. The TV also should have several english programs.

7.7 RITA F.
Hong Kong
June 12, 2015
neat room
neat and clean
overall is good and clean, but the bathroom and the room size is not in proportion. if there are more area for lugguage and walking space is better. Especially the sink at bathroom is very small and hard to wash in the rectangle size sink. otherwise is not bad.

7.7 SIU H.
Hong Kong
June 12, 2015
Good location
Close to subway, many restaurant around there and reasonable price.

9.7 Thannaphat P.
June 07, 2015
Wonderful hotel ,Clean ,and very nice staff
Staff, clean ,Comfortable
I think this hotel is very great to stay. All staff are very nice. In the room is clean and comfortable. I prefer this hotel to stay in tokyo.

7.7 Yat L.
Hong Kong
May 31, 2015
Nice hotel
Good location, comfortable, full set of bath supplies
The hotel is just few minutes walk to metro station. Shinjuku is a good choice for stay. The hotel itself is clean and the supplies are more than enough.

8.3 Josephine S.
May 31, 2015
Unique experience!
Safe and secure accommodation the amenities are all met by our standards.. For me it's a very practical and reasonable place to stay
Out stay at the hotel was a unique one ... Not a typical type of hotel... Very homey style plus staff are helpful knowing they are having difficulty in speaking English and they did their best to assist and help us! Great job!

6.7 Michelle A.
United States
May 27, 2015
Small room
Nice staff, good location
Stayed here 2x while in Japan. First time my bathroom was nice and modernized; however no place to hang a towel... the 2nd time the bathroom was Japanese style with a walk in shower but the shower rod couldn't be placed up high above your head because their was a giant light next to it. Bad design. This time had one big bed and one small. Still beds were hard, But the location was convenient and pretty inexpensive. Maybe should had been cheaper for the value I think

6.7 Michelle A.
United States
May 27, 2015
Good location but...
Convenient location, nice staff, let you store luggage
I think N.U.T.S. is in a great location. Super close to the subway station and a good central location to get to most tourist places in Japan. However, if you are using the JR Rail pass you will have to pay extra to get to it since it is on the Metro line. The rooms were very small to the point of being a little hard to move in and the beds very hard. My back and body hurt every day. I wondered if they cleaned the room most days. The sink was dirty and some days the floor wasn't cleaned and once a bed wasn't made. It was very hot in our room and the AC didn't seem to work. Plus the blankets were too hot for the weather. Comfort wise I wouldn't say it is a very good hotel but the staff were nice and it was easy to get to.

7.3 Maria C.
May 26, 2015
Aimply good
Good location. It is a minute or two of walking from subway station. Nice hotel staff. And clean hotel.
We are quite enjoying the stay. Since we are out of hotel most of the time.

8.7 Christian O.
May 23, 2015
Location! Location! Location!
Location, huge rom and toilet, excellent reception and staff service
2mins walk to shinjuku gyoenmae station, 15mins walk to shinjuku main station. Close to everything, biggest room and toilet ive ever stayed for a 2 star hotel in japan. Excellent english speaking reception and staff service. Cant ask for anymore!