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Very good 7.0
Based on 721 reviews

Recent customer comments

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Very good

based on 721 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.3
  • Location 7.7
  • Room Comfort/Standard 7.2
  • Service 7.2
  • Value for Money 7.0
  • Food/Dining 5.8

Allyson M.
June 29, 2015
Good location but needs an overhaul
Convenient location, close to Shinjuku Gyouen Park, close to transportation
The hotel is conveniently located but is in need of a good overhaul. The caulking in the bathroom, although not moldy had black stains from mold. This could easily be re-caulked and given a much cleaner and nicer appearance. The room itself was adequate but showed its age. To be honest, it looks to me to be an ex love-hotel (a place where couples can go and pay for a room per-hour) that has been converted to a budget type travelers hotel. Not much English spoken by the people at the front-desk.

Tang L.
June 28, 2015
Better than Expected
Room Space, Location, Computer with Internet
It was great stay. If I would know my room settings, I would not had brought my PC. But it depends on which part you stay. We stayed in an AirBNB styled room. Love it.

Stephen K.
June 26, 2015
Nice hotel
Toilet is big and Nice....Free water and soda at The reception....Excellent English spoken By The staff
room is too small....Excellent toilet and bathroom.....Far If walking From Shinjuku JR Station.....10 minutes walking From Shinjuku Gyoemmae subway Station....Excellent English spoken By The Reception staff.....Free water and soda From. Reception..... location is not in The central Shinjuku I think....

Maglangit D.
June 18, 2015
Strategically Located and fairly priced
Strategic Location, Neat and Tidy and Fair Value of your Money
The electric control panel at the side of the bed must have an english interpretation. The panel cannot be utilized by non-Japanese speaking guests. We had hardly used it. The TV also should have several english programs.

Hong Kong
June 12, 2015
neat room
neat and clean
overall is good and clean, but the bathroom and the room size is not in proportion. if there are more area for lugguage and walking space is better. Especially the sink at bathroom is very small and hard to wash in the rectangle size sink. otherwise is not bad.

Hong Kong
June 12, 2015
Good location
Close to subway, many restaurant around there and reasonable price.

Thannaphat P.
June 07, 2015
Wonderful hotel ,Clean ,and very nice staff
Staff, clean ,Comfortable
I think this hotel is very great to stay. All staff are very nice. In the room is clean and comfortable. I prefer this hotel to stay in tokyo.

Yat L.
Hong Kong
May 31, 2015
Nice hotel
Good location, comfortable, full set of bath supplies
The hotel is just few minutes walk to metro station. Shinjuku is a good choice for stay. The hotel itself is clean and the supplies are more than enough.

Josephine S.
May 31, 2015
Unique experience!
Safe and secure accommodation the amenities are all met by our standards.. For me it's a very practical and reasonable place to stay
Out stay at the hotel was a unique one ... Not a typical type of hotel... Very homey style plus staff are helpful knowing they are having difficulty in speaking English and they did their best to assist and help us! Great job!

Michelle A.
United States
May 27, 2015
Small room
Nice staff, good location
Stayed here 2x while in Japan. First time my bathroom was nice and modernized; however no place to hang a towel... the 2nd time the bathroom was Japanese style with a walk in shower but the shower rod couldn't be placed up high above your head because their was a giant light next to it. Bad design. This time had one big bed and one small. Still beds were hard, But the location was convenient and pretty inexpensive. Maybe should had been cheaper for the value I think