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Very good 7.4
Based on 467 reviews

Recent customer comments

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Very good



based on 467 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.2
  • Location 7.3
  • Room Comfort/Standard 7.6
  • Service 7.7
  • Value for Money 7.6
  • Food/Dining 6.4

Beautrix A.
Indonesia
January 12, 2015
Nice Stay
Shuttle bus, laundrya and vending machine
It was a nice stay. I like the idea that they provide a shuttle bus for guests to mrt station. The room is kindda small but nice clean.

Yuen C.
Hong Kong
January 12, 2015
good service
the size of the room is ok, the staffs can speak in english, supermarket near hotel
good service

Dianne W.
Australia
January 11, 2015
Convenient Overnighter
Location, Ease of Access, Near Train Station
Very convenient location to arrive on the train from Hakaba and to catch the train out to Narita the next morning.

Lyn G.
Singapore
January 07, 2015
Days in Tokyo
Shuttle bus, location
The place is nice. Frontdesk staff are helpful but speak little english

James L.
Singapore
January 07, 2015
Review for Shinjuku New City Hotel
Location, fast check-in and free shuttle service
It was a pleasant stay despite the cramped room size. Location is an advantage although it is far from the main Shinjuku-ku shopping area, the free hotel shuttle service made up for it. I will return to stay at this hotel in future.

Tongpong C.
Thailand
December 19, 2014
Nice hotel
Good value, hotel up to standard and close to the nice Shinjuku park.
Good value, hotel up to standard and close to the nice Shinjuku park. The hotel is a bit of a walk from Jr. st. there are hotel shuttle bus but not all the time during the day (do check the time table before hand).

Tongpong C.
Thailand
December 19, 2014
Nice hotel
Good value, hotel up to standard and close to the park.
Good value, hotel up to standard and close to the nice Shinjuku park. The hotel is a bit of a walk from Jr. st. there are hotel shuttle bus but not all the time during the day (do check the time table before hand).

Salza K.
Singapore
December 18, 2014
value for money
location, cree shuttle and English speaking staff
It was pleasant and on a weekend when there are a few pax who missed the bus shuttle, hotel obliged by running one more timing. I Booked 2 rooms non smoking but there was a strong smell in my room. Good thing though there is a vending machine dispensing hot and cold drinks in our floor. Not sure if it's for all floors.

Kam L.
Australia
December 07, 2014
good value for money
free shuttle bus
very pleasant. hassle free.

Sonja D.
Macedonia
December 03, 2014
A nice old hotel
Location