arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.4
Based on 462 reviews

Recent customer comments

Filter by traveler type
Very good

based on 462 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 5.6
  • Location 7.3
  • Room Comfort/Standard 7.6
  • Staff Performance 7.6
  • Value for Money 7.6
  • Food/Dining 6.4

7.3 Margaret M.
January 05, 2016
Location, value for your money
Location, value for your money, staff
Although the shuttle was a great help, it was not available all times of the day so we had to use taxi several times. There are restos and groceries beside it. Our room had a view of the park which was ok but our room became smaller the second time we checked in.

7.7 Margaret M.
December 28, 2015
Beautiful park in front, relatively big room
Beside Family mart and other restos, good service, relatively big twin room
Feels like home in Shinjuku although the shuttle bus has long queue and operating at very limited time. So had to take taxi most of the time to Shinjuku station and vice versa because walking will take some time.

December 27, 2015
The location ,the bus shuttle from the hotel to shinjuku station( trains and subways)
The hotel is good , its in a good location next to tokyo government building . Its just take you 10 minutes walking from the shinjuku station , but they provide a excelent service with a bus shuttle almost during all day long that take you from the hotel to the sation. The neigbourghood is excelent. The rooms maybe are a little bit old, but the trade off was great.

7.7 Narawit T.
December 27, 2015
good price with big rooms
room size, room comfort, hotel condition

5.7 Seng T.
December 15, 2015
best location to Tokyo Metropolitan tower
Best location for Shinjuku and the nearby
Overall it's a nice stay despite the standard small room in Tokyo. The only setback is , they don't allow late check out as it's strategically located at Shinjuku area and always full

9 CHI C.
December 03, 2015

7.7 Simon B.
November 25, 2015
friendly staff, room is fine
staff, clean, location
the hotel is on the opposite of the TMG building at the park. the location is quiet at night but you can reach shinjuku JR station within 15 minutes by foot or take the free shuttle bus to the station. There is also a Tokyo metro Station on foot within 5 minutes. Room was nice and staff quite friendly and helpful and good in english.

8 Kok Y.
November 25, 2015
Good location, great service
Location, hospitality, free shuttle service

6.3 David P.
November 21, 2015

8 Sandra O.
November 03, 2015
Comfort, Convenient, Clean
Convenient with the shuttle bus, Clean in rooms, Come with all that you need.
Excellent stay! Clean room. Staff are friendly & helpful. Convenient with shuttle service.