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Very good 7.2
Based on 3197 reviews

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Very good

based on 3197 reviews
  • Cleanliness 7.5
  • Facilities 7.7
  • Location 7.6
  • Room Comfort/Standard 7.0
  • Service 7.3
  • Value for money 7.2
  • Food/Dining 6.7
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Teresa C.
December 10, 2015
Decent location for the price
Staff, cleanliness, location
Air conditioning was blowing heat out instead of cold air.

Vanietha P.
South Africa
December 10, 2015
The double room for 2 people was very very small.
Good location / friendly/warm
The double room was uncomfortable too small. It is more a single room.

Helen J.
December 08, 2015
Great hotel centrally located
clean comfortable room, nice beds and the handy restaurants and family mart on the first floor
Great I would definitely stay again

Tee K.
December 07, 2015
Great experience!
The room was clean, friendly staff, and good location.

Nawat P.
December 06, 2015
value for money
value hotel ,room is ok but too far from shopping area

Teresa C.
December 04, 2015
Convenient location
Location, clean, newly renovated
A bit small in size. Heat too high, can't control the temp.

December 04, 2015
Sloppy Service Overall
Walkable to Shinjuku Station.
1. Most hotels I have stayed at in Shinjuku that is a stop on the limousine bus route stops RIGHT IN FRONT of the hotel, by the lobby. This was not the case.The bus stopped on the road side, and there were NO luggage carts around. Having to drag heavy suitcases into the hotel building and up the 3rd floor was not in my expectations. 2. The rooms were not cleaned properly. Bed covers were not properly put on, norused cups washed, or toilet paper folded (which is the norm in most hotels). They claim the room slippers have been sterilized but they felt sticky. 3. The hotel has no laundry service. You have to bring your laundry down and pick up from the lobby. Not my idea of a regular laundry service available in hotels, especially of 3 stars and above. 4. Room walls were super thin. You can hear the next door sneezing or coughing. 5 Hallway felt like construction site that is just started to paint walls etc. 6. Breakfast buffet served food cooked by someone who does not seem interested in cooking. Very bad quality for 1500+ yen. Not worth the value.

Hiu L.
Hong Kong
December 04, 2015
Good stay overall
Twin bedroom is great. Convenient store inside hotel. Decent location

December 04, 2015
small room
1-bus from airport . 2- bus to airport. 3-mini market open 24 hour

Teo C.
December 02, 2015
Clean but small roomsI
Clean, Convenient, Comfortable Beds.
Room was nice but really small. My friend and I had to take turns to open and close our luggage everyday. Love the clean rooms and also the convenience of Family Mart on the ground floor and direct bus service to and from the airport.