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Shinjuku Washington Hotel - Main Building

3-2-9 Nishi-Shinjuku, Shinjuku-ku, Shinjuku, Tokyo, Japan

Very good 7.2
Based on 3136 reviews

Recent customer comments

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Very good



based on 3136 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.5
  • Location 7.6
  • Room Comfort/Standard 7.0
  • Staff Performance 7.2
  • Value for Money 7.2
  • Food/Dining 6.7

8.3 vun C.
Malaysia
November 10, 2015
OK quite convenient..
Centre of shinjuku..convenient for traveling outskirts
Comfortable

8.3 SohWon T.
Malaysia
November 08, 2015
Comfortable, Clean and Friendly staff
Comfortable, Clean and Friendly staff
Great stay!

7.7 Tham H.
Malaysia
November 08, 2015
The Modest Ng Family's Stay [Minus one member]
Location, Cleanliness and Staff's Friendliness
Overall, our expectations were met. The room was clean and the staff were friendly. The only thing that disappointed us was when we asked for a two-hour late check-out from 11 am to 1.00 pm and we were told that we have to pay 1,944 yen per hour; this was strictly non-negotiable. We have been fortunate to have stayed in many hotels in different countries around the world and must confess that this was the first time that we faced this situation. Our experience is most hotels' check-out is at 12 pm and so to be charged for asking for a slight late check-out is totally unacceptable.

7.3 Chi C.
Macau
November 07, 2015
Shinjuku Washington Hotel - Main Building
service

9 Hon F.
Hong Kong
November 05, 2015
It's my second time to stay here.
Airport bus stops right in front of hotel. Good location and in safe area. Room is not big but nice and neat.
Neat room that provides good facilities and amenities.. Shiseido shampoo and shower gel, sharp tv, air purifier, traveler adaptor, electric kettle and hair dryer, Etc.

7.7 Stacy K.
Singapore
November 05, 2015
My stay in Tokyo
Value for money, proximity and staff service
I would say my stay in Shinjuku Washington hotel would be near to perfect if not for the confusing rail exit. The staff was nice to upgrade my room for free and assign me a only female room. It was generally spacious & gave me a great a lot of room space to do My stuff. Bathroom does look alittle old but it was no issue to me. However, do note that this is not a non-smoking hotel and if you are particular about it, I urge you to find alternative. They have airport limousine to send you straight to the airport (you don't really need to worry about the train anymore). It's alittle walk from the station but this was small issue to me. I will be back here again if I ever come back to Tokyo :)

6 prawit T.
Thailand
November 04, 2015
one time onlyu
airport bus,family mart, food court
no impressive

6.7 prawit T.
Thailand
November 04, 2015
Best communication team reservation
Communication, convinence store, transfer bus
Everythings same better but room so dirt for smoking bad smell in room , I can't breathe in room and air condition not cool and can't adjust temp in room , I think one time only

8.3 RAMON S.
Philippines
November 03, 2015
Shinjuku-Washington Hotel Main Bldg Impression
Clean, comfortable, value for maoney
It was very comfortable and the place was clean. I just did not have the chance to sample what the restaurants have to offer because I did not include breakfast. The place has a good location and very near my place of conference at the Tokyo Metropolitan Government Building and it was also near to some other places of interest within the Shinjuju area.

6.7 Amanda N.
Australia
November 01, 2015
Just ok
Clean and hot water
This hotel is ok, little over 1/2 mile from Shinjuku station, very thin walls so if you have a noisy neighbor you're in trouble. Plastic Donna covers are horrible and hot, pillows and bed not the most comfortable