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Recent customer comments

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All reviews (3106)

Business travelers (410)

Couples (939)

Solo travelers (700)

Families with young children (233)

Families with older children (358)

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Very good
7.2
based on 3106 reviews
Hotel Condition/Cleanliness
7.4
Facilities
7.4
Location
7.6
Room Comfort/Standard
7.0
Staff Performance
7.2
Value for Money
7.2
Food/Dining
6.7

6 SIEW T.
Malaysia
March 31, 2015
comfortable
good quality , bigger toilet , clean
this hotel is very hard to find and confusing at the beginning is little bit far from shinjuku station although its look really close in the map more then 10 minutes walks. room is so so , not worth the price because its almost same with others cheaper hotel. only the building looks bigger , more high class , and the toilet is bigger. rooom is not very big. good thing is the bed & room is comfortable

7.7 Stacy K.
Singapore
November 05, 2015
My stay in Tokyo
Value for money, proximity and staff service
I would say my stay in Shinjuku Washington hotel would be near to perfect if not for the confusing rail exit. The staff was nice to upgrade my room for free and assign me a only female room. It was generally spacious & gave me a great a lot of room space to do My stuff. Bathroom does look alittle old but it was no issue to me. However, do note that this is not a non-smoking hotel and if you are particular about it, I urge you to find alternative. They have airport limousine to send you straight to the airport (you don't really need to worry about the train anymore). It's alittle walk from the station but this was small issue to me. I will be back here again if I ever come back to Tokyo :)

8.7 MAK M.
Brunei Darussalam
August 19, 2015
comfortable stay
location
Good stay

6.3 jaya L.
Indonesia
March 26, 2015
staff helpful n friendly
staff helpful n friendly
staff helpful n friendly

6.7 jaya L.
Indonesia
March 26, 2015
staff helpful n friendly
staff helpful n friendly
staff helpful n friendly

9.7 singh M.
Thailand
March 25, 2015
Good memory trip and Excelent service mind staffs.
Excellect location, over expectation of staff service mind and next trip we will come back.
four nights.

6 kanakia J.
Hong Kong
March 25, 2015
Shinjuku Washington Hotel - Main Building
convenience, clean,shopping
convenience, clean small hotel, shopping and eating

6 kanakia J.
Hong Kong
March 25, 2015
Shinjuku Washington Hotel - Main Building
clean, convenience shopping and eating

6 kanakia J.
Hong Kong
March 25, 2015
convenience eating and shopping area
covenience eating and shopping area
clean, convenience

7.7 Irma S.
United States of America
March 29, 2015
great lication. Hotel needs some renovations
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